Stacey Wedlow
Las Vegas,NV
Summary
Auto Claims Adjuster with excellent customer service skills to take on multiple cases while meeting strict deadlines. Adept at determining the level of loss for auto claims cases and deciding on a fair compensation for clients. Strong organizational and communication traits.
Overview
6
6
years of professional experience
Work History
Revenue Operations. Coordinator
Dreamscape Rio Las Vegas
Las Vegas
07.2023 - Current
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
Customer Success Specialist
RDI Marketing
Henderson, NV
06.2020 - 05.2023
- Conducted regular account reviews to assess client status, identify opportunities, and ensure continued success.
- Collaborated with cross-functional teams to advocate for customer needs and drive product improvements.
- Implemented process improvements that resulted in increased efficiency within the Customer Success team.
- Enhanced team collaboration, sharing best practices and working together to resolve complex issues.
Education
Bachelor Of Accounting - Accounting
Western Governors University
Salt Lake City, UT01.2027
Skills
- Customer focus
- Data entry
- Problem-solving
- Billing analysis I
Timeline
Revenue Operations. Coordinator
Dreamscape Rio Las Vegas
07.2023 - Current
Customer Success Specialist
RDI Marketing
06.2020 - 05.2023
Bachelor Of Accounting - Accounting
Western Governors University