Stacey M. Beauchamp
Hope,IN
Summary
To seek and maintain a full-time position that offers multitasking, utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Patient Service Representative
Franciscan Physician Network
07.2023 - Current
- Manage the patient registration process, confirming data accuracy and completeness.
- Answer incoming calls, schedule appointments and file medical records.
- Process payments using cash and credit cards, maintaining accurate records of transactions.
- Resolve customer complaints using established follow-up procedures.
- Verify insurance eligibility and coverage for patients.
Office Manager
Shiloh Family Counseling
12.2020 - 06.2023
- Managed office operations while scheduling appointments for therapists.
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Updated reports, managed accounts, and generated reports for company database.
Case Coordinator
Advocates For Children
09.2001 - 08.2020
- Provided leadership, guidance and support to staff and volunteers.
- Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.
- Documented each cases activity in program-specific databases.
- Discussed cases with volunteers and staff.
- Managed over 75 assigned cases at a time.
Qualified Mental Retardation Professional
Developmental Services
10.2000 - 08.2001
- Identified issues, analyzed information and provided solutions to problems at each group home.
- Worked well in a team setting, providing support and guidance for the group home staff.
- Developed Individual Service Plans for each resident.
Education
Bachelor of Arts - General Studies
Indiana University - Purdue University Indianapolis
Indianapolis, IN06.2000
Skills
- Appointment Scheduling
- Payment Collection
- Office Administration
- Customer Service
- Insurance Verification
- Patient Confidentiality
- Time Management
- Problem Solving
- Empathy and Compassion
- Administrative and Office Support
Timeline
Patient Service Representative
Franciscan Physician Network
07.2023 - Current
Office Manager
Shiloh Family Counseling
12.2020 - 06.2023
Case Coordinator
Advocates For Children
09.2001 - 08.2020
Qualified Mental Retardation Professional
Developmental Services
10.2000 - 08.2001
Bachelor of Arts - General Studies
Indiana University - Purdue University Indianapolis
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