Summary
Overview
Work History
Skills
Timeline
Generic

Staci Bates

Ogden,UT

Summary

Motivated manager and problem-solver with a talent for team building and leadership. Foster excellent customer relations and build strong relationships. Utilize independent decision-making skills and sound judgment to positively impact company success. Committed to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost performance. Dedicated to streamlining operations, reducing costs, and promoting organizational efficiency. Implement experience and knowledge as an Operational Food Technician Specialist. Experienced baker and cake decorator with exceptional knowledge of baking times, methods, temperatures, and flavors. Well-versed in the proper function and maintenance of bakery utensils and equipment. As a creative bakery manager, seeking to expand skills and take on new responsibilities. With over 21 years of experience in baking cakes and pastries, possess extensive knowledge of all handcraft baking techniques and food safety and sanitation standards.

Overview

21
21
years of professional experience

Work History

Operational Food Technology Training Specialist

Vine Direct Agency/Acosta Merchandising
UT/ID/MT/CO/ND/SD/WY/MN
12.2023 - Current
  • Boosted workforce productivity by establishing effective training protocols.
  • Guided new personnel in skill development.
  • Managed blended learning environments.
  • Established and maintained quality control standards.
  • Provided coaching and mentoring to employees.
  • Worked alongside managers to evaluate workforce needs and implement tailored learning solutions.
  • Cultivated and sustained professional relationships with vendors and suppliers.

Bakery Manager

Smith's Marketplace
Bozeman, MT
06.2021 - 04.2023
  • Coordinated employee shifts to maintain sufficient coverage and lower expenses.
  • Executed strategies that reduced waste, cutting bakery expenses significantly.
  • Fulfilled all baking orders to match clients' preferences.
  • Encouraged collaboration, resulting in better product consistency and higher staff morale.
  • Reduced waste and ensured fresh supplies with improved inventory control.
  • Enhanced client relations by providing dedicated support.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.

Cake Decorator

Smiths Food And Drug
Ogden, UT
03.2021 - 06.2021
  • Built a strong customer base through outstanding service and superior cake designs.
  • Addressed customer inquiries, order cancellations, and conflict resolutions over the phone.
  • Kept pace with evolving trends in the cake decoration industry.
  • Cultivated a supportive workplace atmosphere.
  • Maintained attractive and fresh product displays.

Lead Cake Decorator

Kents Market
Clearfield, UT
06.2017 - 02.2021
  • Crafted custom cakes for significant occasions such as weddings, birthdays, and graduations.
  • Ensured order accuracy under tight deadlines.
  • Oversaw the development of part-time cake decorators in mastering styling methods.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.

Daycare Owner/Operator

Staci Bates
Roy, UT
08.2007 - 05.2014
  • Designed and oversaw care routines tailored to developmental needs.
  • Oversaw safety requirements, inspection methods, and certification steps for annual licensing.
  • Kept abreast of guidelines, securing adherence in program functions.
  • Excelled in both independent tasks and team projects.
  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.
  • Enhanced parent satisfaction through open communication.
  • Handled conflicts between children utilizing effective problem-solving strategies.
  • Organized fun-filled events and activities for children that promoted learning in an engaging manner.

Grocery Team Member

Harmens
Ogden, UT
11.2003 - 08.2006
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
  • Retrieved items for customers and verified prices.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.

Skills

  • Effective Customer Service
  • Proficiency in Cake Decorating
  • Calendar and Scheduling Software
  • Delegating Assignments and Tasks
  • Inventory Management Software
  • Supervision
  • Employee Scheduling
  • Safe Work Practices
  • Business Management
  • Cooking and Baking
  • Creative Fondant
  • Teamwork and Collaboration
  • Compliance training
  • Corporate training programs
  • Orientation and onboarding
  • Strategic planning
  • Training logistics
  • Employee coaching
  • Verbal and written communication
  • Training facilitation
  • Technical training
  • Food safety regulations
  • Inspection protocols
  • Cross-contamination prevention

Timeline

Operational Food Technology Training Specialist

Vine Direct Agency/Acosta Merchandising
12.2023 - Current

Bakery Manager

Smith's Marketplace
06.2021 - 04.2023

Cake Decorator

Smiths Food And Drug
03.2021 - 06.2021

Lead Cake Decorator

Kents Market
06.2017 - 02.2021

Daycare Owner/Operator

Staci Bates
08.2007 - 05.2014

Grocery Team Member

Harmens
11.2003 - 08.2006
Staci Bates