Staci Brown
Chicago,IL
Summary
Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
11
11
years of professional experience
Work History
Executive Director
CHICAGO TRAINING CENTER
04.2021 - Current
- Oversee the day-to-day operations of Chicago Training Center, ensuring excellence in both academic and rowing programs
- Oversee financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
- Lead recruitment, hiring, and management of a diverse staff, fostering a collaborative environment to achieve organizational objectives
- Collaborate closely with the Program Director to develop and execute strategic initiatives aligned with the organization's mission and vision
- Facilitate strategic planning sessions with the Board to establish annual goals and objectives, driving the organization towards sustained growth and success
- Implement a comprehensive program evaluation system, tracking student-athlete progress through performance analysis, identifying areas for enhancement, and implementing targeted interventions
- Maintain proactive communication with stakeholders including parents, educators, and community members, fostering strong relationships and ensuring alignment with organizational objectives
- Stay informed about community events and initiatives, fostering partnerships and maximizing opportunities for collaboration and support
- Ensure compliance with safety protocols and equipment maintenance standards, prioritizing the well-being of participants and staff
- Develop and manage annual budgets, optimizing resource allocation to support programmatic goals and organizational sustainability
- Drive fundraising efforts, cultivating donor relationships, and securing financial support to enhance programmatic offerings and expand organizational impact.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
General Manager
FITNESS FORMULA CLUBS
08.2018 - 04.2021
- Champion adherence to the Core Values, Mission, and Purpose of Fitness Formula Clubs, fostering a culture of excellence and member satisfaction
- Lead Club staff by example, promoting a high-energy, proactive, and interactive approach to all member interactions, ensuring exceptional customer service and member engagement
- Strategically identify and capitalize on revenue growth opportunities for the club, implementing innovative initiatives to drive membership sales and participation in programs
- Maintain a visible presence within the club, actively engaging with members to build rapport and cultivate a strong sense of community
- Develop and execute creative marketing strategies to enhance club visibility and attract new members, collaborating with marketing teams to leverage various channels effectively
- Cultivate positive professional relationships with building management, ensuring effective communication and cooperation to support club operations and objectives
- Nurture tenant relationships within the building, fostering collaboration and mutual support to enhance the overall building community
- Actively participate in building community initiatives, serving as an integral part of fostering a vibrant and inclusive environment
- Personally reach out to all new members within 72 hours of joining, providing a warm welcome and ensuring a smooth transition into the club community
- Conduct weekly meetings with the Director of Management Services to facilitate reporting, information sharing, and strategic alignment
- Drive the implementation of the club's strategic plan, aligning operational activities with overarching organizational goals and objectives
- Successfully meet or exceed annual net income budget targets through effective financial management and revenue generation strategies
- Facilitate quarterly all-staff meetings to reinforce annual goals, promote team building, disseminate information on new programs and services, and gather staff feedback and ideas
- Generate and deliver monthly reports, quarterly summaries, and annual financial reviews for building management, demonstrating transparency and accountability in financial performance.
Marketing Director
GIOVANNI'S CATERING
07.2013 - 10.2018
- Spearhead the coordination of event logistics and hosting for diverse special events on behalf of individual clients, ensuring seamless execution and exceptional attendee experiences
- Manage end-to-end event management functionality, overseeing tasks such as venue selection, vendor coordination, and on-site execution, with a focus on delivering high-quality photography and capturing memorable moments
- Drive the online presence of the organization by meticulously maintaining and managing social media blogs, curating engaging content, and strategizing content timelines to optimize audience engagement and brand visibility.
Membership Experience Director
SOUTH CHICAGO YMCA
01.2014 - 07.2015
- Serve as Membership Department Head, overseeing daily operations and fostering staff development to deliver outstanding customer satisfaction and seamless membership experiences
- Consistently achieve or exceed monthly goals through strategic budget planning and accurate forecasting, optimizing financial performance
- Complete Diversity and Inclusion Training and successfully implement best practices to promote an inclusive culture across membership interactions and programs
- Enhance the organization's visibility by spearheading community outreach initiatives, acting as a youth mentor, and orchestrating comprehensive event planning and logistics to strengthen community engagement.
Education
Scrum Master Certification -
Scrum Study
05.2020
Internet and Social Media Marketing M.B.A. Certification -
St. Xavier University
01.2017
Master of Business Administration -
University of Phoenix
06.2014
Bachelor of Science - Preventative and Rehabilitative Exercise Science
Northern Illinois University
08.2008
Skills
- Office Administration
- Marketing & Promotions
- Community Resourcing
- Customer Service & Support
- Workforce Management
- Staff Supervision & Development
- Policies & Procedures
- Special Event Planning
- Scrum Master Skills
- Fundraising
- Integrity-Based Selling
- Interpersonal Communications
- Community Engagement
- Program Management
- Strategic Planning
- Project Management
Timeline
Executive Director
CHICAGO TRAINING CENTER
04.2021 - Current
General Manager
FITNESS FORMULA CLUBS
08.2018 - 04.2021
Membership Experience Director
SOUTH CHICAGO YMCA
01.2014 - 07.2015
Marketing Director
GIOVANNI'S CATERING
07.2013 - 10.2018
Scrum Master Certification -
Scrum Study
Internet and Social Media Marketing M.B.A. Certification -
St. Xavier University
Master of Business Administration -
University of Phoenix
Bachelor of Science - Preventative and Rehabilitative Exercise Science
Northern Illinois University