Staci Ringler
New Castle,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Computer scheduling and documenting. Receiving calls and transferring to appropriate individual. Taking payments and getting ready to go to the bank.
Overview
19
19
years of professional experience
Work History
Case Manager
Help At Home
New Castle, PA
03.2018 - Current
- Helped clients receive appropriate, high-quality care in their homes.
- Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Educated clients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
- Developed positive relationships with clients and caregivers.
- Improved staff performance by recreating disciplinary procedures commensurate with level of infraction.
- Telephone communication between clients and Service Coordinators.
- Adjusting schedules due to authorization changes in hours.
- Work on computer adjusting scheduled times, days or hours.
- Emailing Service Coordinators, Hospital or SNF to get information for client files.
- Scheduling meet and greets between clients and caregiver.
- Payroll
Tax Associate
H&R Block
Ellwood City, PA
01.2018 - 03.2018
- Reviewed and analyzed client data and accurately prepared income tax returns and tax research.
- Secured and properly handled confidential data to protect against unauthorized access, improper transmission and unapproved disclosure.
- Researched and analyzed specialized tax laws, rules and regulations and analyze pertinent client, industry and technical matters to remain current on tax legislation.
- Delivered comprehensive tax documentation required for accurate individual and corporate returns.
- Completed and filed returns with tax departments at local, state and federal levels.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Scheduled appointments
- Took payments
- Answered phones sending individual to appropriate assistant.
Paraprofessional
Midwestern Intermediate Unit IV
Grove City, PA
12.2016 - 12.2017
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Prepared instruction materials, constructed bulletin boards and set up work areas.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
- Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
- Organized and guided skills practice, research and memorization tasks for students.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Handed out classroom materials, like pencils, paper and crayons.
- Graded tests and papers and recorded grades for teaching staff.
- Maintained head count and attendance sheets.
Child Care Provider
Kiddie Academy
Cranberry Township, PA
06.2016 - 12.2016
- Maintained effective schedule balance between rest periods, active play and instruction.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Taught children to organize toys, wash hands and share by leading by example.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Monitored entrances and exits to maintain safety and organized environments.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Helped children develop motor skills in preparation for preschool and kindergarten.
PCA
Haine Elementary School
Cranberry Township, PA
11.2015 - 06.2016
- Provided support to help students with special needs learn and grow.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Provided support during classes, group lessons and classroom activities.
- Monitored student classroom and outdoors activities to promote student safety.
- Supported student learning objectives through personalized and small group assistance.
- Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
- Delivered curriculum in both one-on-one lessons and group learning environments.
- Assessed student social, emotional and academic needs to plan goals appropriately.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
Paraprofessional
Intermediate Unit IV
Grove City, PA
08.2003 - 06.2015
- Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
- Prepared instruction materials, constructed bulletin boards and set up work areas.
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
- Instructed small groups of students in basic concepts such as alphabet, shapes and color recognition.
- Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
- Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
- Tailored lesson plans for students with emotional and cognitive disabilities.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Collated classroom materials to help teachers prepare for daily instruction and activities.
- Handed out classroom materials, like pencils, paper and crayons.
- Graded tests and papers and recorded grades for teaching staff.
- Maintained head count and attendance sheets.
Education
High School Diploma -
Laurel Jr.Sr. High School
New Castle, PA06.1988
Skills
- Interdisciplinary Collaboration
- Program Development
- Case Needs Assessment
- Verbal and Written Communication
- Annual Case Reviews
- Documentation
- Hospital Standards
- Hospice and Palliative Care
- Quality of Life Improvements
- Large Caseloads
- Telephone Etiquette
- Multitasking and Organization
- Health History Documentation
- Case Notes
- Regulatory Compliance
- Data Entry and Analysis
- Case Planning and Management
- Independent Living
Timeline
Case Manager
Help At Home
03.2018 - Current
Tax Associate
H&R Block
01.2018 - 03.2018
Paraprofessional
Midwestern Intermediate Unit IV
12.2016 - 12.2017
Child Care Provider
Kiddie Academy
06.2016 - 12.2016
PCA
Haine Elementary School
11.2015 - 06.2016
Paraprofessional
Intermediate Unit IV
08.2003 - 06.2015
High School Diploma -
Laurel Jr.Sr. High School