Dynamic professional with a strong background in small business operations and customer relations. Expertise in crafting marketing strategies and optimizing workflows. Committed to enhancing brand awareness and delivering exceptional customer experiences.
Work History
Small Business Owner
4 Years 5 Months
R&S Creations | 01.2021 - 06.2025
Developed comprehensive marketing strategies to increase brand awareness and customer engagement.
Managed daily operations, ensuring efficient workflow and exceptional customer service standards.
Established vendor relationships to optimize supply chain processes and reduce costs.
Implemented inventory management systems to maintain stock accuracy and minimize waste.
Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Paraprofessional
1 Year 8 Months
Sweetwater County School District Number 2 | 08.2015 - 04.2017
Developed comprehensive marketing strategies to increase brand awareness and customer engagement.
Managed daily operations, ensuring efficient workflow and exceptional customer service standards.
Established vendor relationships to optimize supply chain processes and reduce costs.
Implemented inventory management systems to maintain stock accuracy and minimize waste.
Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Receptionist
2 Years 8 Months
Flaming Gorge Harley Davidson | 04.2015 - 12.2017
Greeted customers, providing exceptional service and information about products and services.
Managed phone inquiries, ensuring accurate communication and timely responses.
Scheduled appointments for service and sales, optimizing daily operations.
Assisted in maintaining organized reception area, enhancing overall customer experience.
Processed transactions efficiently using point-of-sale systems, ensuring accuracy in billing.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Education
High School Diploma
Green River High School | Green River, WY | 05.1996