Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
AccountManager
Staci  Faubert

Staci Faubert

Prosser,WA

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

16
16
years of professional experience

Work History

Sales Manager

AT&T
09.2018 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Resolved customer issues quickly to close deals and boost client satisfaction.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Sales Representative

AT&T
04.2007 - 08.2018
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
  • Generated new leads through networking and attending industry events.
  • Listened to customer needs and desires to identify and recommend optimal products.

Financial Representative

AT&T
01.2008 - 08.2015
  • Mastered finances, inventory management and overall business direction through solutions-oriented problem-solving.
  • Created accurate financial documents to present to senior leadership and minimize financial discrepancies.
  • Compiled and analyzed data to determine approaches to improve sales and performance.
  • Used data-driven approach to project year after year highest audit-ready scores in the PNW 2009-2014 for operations
  • Maintained time sensitive daily, weekly, and monthly records with a high degree of detail and accuracy

Education

High School Diploma -

Prosser High School
Prosser, WA

Skills

  • Goals and Performance
  • Effective Sales Manager
  • #1 store in Pacific Northwest YOY 2019, 2021 and 2022
  • Customer Service Management
  • Microsoft Office
  • Compelling Leadership Skills
  • Coaching and Mentoring
  • Time Management
  • Revenue Growth
  • Analytical Problem Solver
  • Excellent communication and leadership skills
  • Sales Expertise
  • Sales Process
  • Profit and Revenue-Generating Strategies
  • Administrative Support
  • Verbal and Written Communication
  • Team Oversight
  • CRM Software
  • Product Knowledge
  • Data Communications
  • Advanced Salesforcecom
  • Performance Goals
  • Customer Service Standards
  • Staff Training
  • Cash Register Operations
  • Excellent Communication Skills

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The best way out is always through.
Robert Frost

Timeline

Sales Manager

AT&T
09.2018 - Current

Financial Representative

AT&T
01.2008 - 08.2015

Sales Representative

AT&T
04.2007 - 08.2018

High School Diploma -

Prosser High School
Staci Faubert