
Ensuring safety, managing operations, and overseeing threat assessments in casino environments. Skilled in crime prevention and incident reporting, with proven ability to lead teams and maintain confidentiality.
Managing surveillance and security staff, including scheduling, training, coaching, performance evaluations and policy enforcement. I manage anywhere from 16-18 staff members. I oversee surveillance operations to protect guests, employees, assets, gaming operations and company property. I investigate incidents involving thefts, fraud, cheating, policy/ICMP violations, suspicious activities, employee misconduct, guest disputes and safety concerns. I manage security procedures for emergencies, evacuations, medical incidents disturbances and other critical situations. I work closely with Gaming Agents, Cage, Finance, HR and Management to identify risks and resolve any concerns while maintaining confidentiality and appropriately. I MOD 1-2 times a week, approving jackpots and making sure the casino stays in compliance. I also am the safety secretary for our safety committee. I take important notes and scan multiple forms to keep in compliance with Corporate.
Oversaw casino surveillance operations to protect guests, employees, assets, gaming operations and company property. I reviewed footage, preserving evidence and coordinated with law enforcement when necessary. I investigated events involving theft, fraud, cheating, policy and ICMP violations. suspicious activity, employee misconduct, guest disputes and safety concerns. I had to maintain confidentiality and handle sensitive information appropriately.
Oversaw casino surveillance operations to protect guests, employees, assets, gaming operations and company property. I reviewed footage, preserving evidence and coordinated with law enforcement when necessary. I investigated events involving theft, fraud, cheating, policy and ICMP violations. suspicious activity, employee misconduct, guest disputes and safety concerns. I had to maintain confidentiality and handle sensitive information appropriately.