Staci Green
Daytona Beach,FL
Summary
Experienced Assistant Supervisor with over 10+ years of Customer and Human Service experience in work environments where staff management and customer service were priority. Proficient in managing people and resources to accomplish challenging objectives. Ability to assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent at communication and listening, along with providing leadership and vision which drives teams to meet goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Asst. Supervisor/Academic Lead Instructor
Volusia Sheriff's Office
11.2014 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Completed yearly evaluations and set realistic goals.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Set overall vision and provided team leadership.
- Submitted documentation and reports to upper management.
- Answer emergency, and non emergency
phone calls from the citizens of Volusia county, data
entry, dispatching fire, police, and medical services.
- Communicate with Deputies, and Officers on the road via radio, and MDC's.
- Train new employees how to answer emergency, non emergency calls, dispatch administrative information to the units, also how to deal with the stressful work conditions.
- Teach classes to new hires in the academic phase of training
Education
Associate of Science - Human Services
Daytona State College
Daytona Beach, FL05.2010
High School Diploma -
Spruce Creek High School
Port Orange, FL06.2000
Skills
- Employee Motivation and Discipline
- Task Delegation
- Training and Mentoring
- Issue Resolution
- Student Relations
- Lesson Planning
- Community Outreach
- Mentoring
- Interpersonal and Social Skills
- Co-Teaching and Co-Planning
- Positive Learning Environment
- Problem-Solving
- Learning Assessments
Certification
- CPR 2022
- EMD
- Certified Training Officer 2015
Timeline
Asst. Supervisor/Academic Lead Instructor
Volusia Sheriff's Office
11.2014 - Current
Associate of Science - Human Services
Daytona State College
High School Diploma -
Spruce Creek High School
- CPR 2022
- EMD
- Certified Training Officer 2015
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