Staci Hester
Roxboro,NC
Summary
I’m a reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Janitor
Top Job Cleaning Service
Durham
04.2023 - 06.2024
- Follow established safety procedures while operating machinery and using chemicals.
- Sweep, mop and vacuum floors of all areas.
- Monitored building security and safety by locking doors or avoiding hazards.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
Waitress
Waffle House
Durham, North Carolina
08.2018 - 04.2023
- Explained menu items, describing ingredients and cooking methods upon request.
- Provided accurate change for cash transactions using a cash register system.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Processed payments accurately using cash registers or POS systems.
Server
Silver Spoon
Durham
04.2019 - 04.2022
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Monitored dining room for cleanliness and proper set-up at all times.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Informed customers of daily specials and signature menu items.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Filled condiments and napkin containers during slack periods.
Line Cook
Little Ceasars Pizza
Durham, NC
01.2014 - 04.2018
- Ensured that all dishes were prepared according to recipe specifications.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Developed strategies to enhance food-presentation aspects of catering and retail environments.
- Inspected equipment for cleanliness prior to use every shift.
- Identified opportunities to increase revenue, decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
Education
High School Diploma -
Northern Highschool
Durham, NC06-2018
Skills
- Chemical handling
- Floor care
- Supply management
- Problem solving
- Attention to detail
- Effective communication
- Work ethic
- Adaptability
- Safety compliance
- Customer service
- Equipment maintenance
- Time management
- Teamwork and collaboration
- Employee training
- Checklists and recordkeeping
- Physical stamina
- Work independently
Certification
- Servsafe certificate
Timeline
Janitor
Top Job Cleaning Service
04.2023 - 06.2024
Server
Silver Spoon
04.2019 - 04.2022
Waitress
Waffle House
08.2018 - 04.2023
Line Cook
Little Ceasars Pizza
01.2014 - 04.2018
High School Diploma -
Northern Highschool