Summary
Overview
Work History
Education
Skills
Timeline
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Staci Martin

Collierville,Tennessee

Summary

To secure a position within the legal field, where I can utilize my skills while gaining more experience for growth. I can provide legal support services and professional experience in research and correspondence. Looking to put my knowledge and abilities to good use in a multitasking position focused on supporting law office and staff needs.

Overview

10
10
years of professional experience

Work History

Case Manager

Wilhite & Associates Memphis TN & Huntsville AL
Memphis, TN
09.2018 - Current
  • Process new claims for Title 2 & Title 16
  • Enter cases in legal software system
  • Complete function & work reports
  • Process all appeals for reconsiderations and hearing level
  • Responsible for ordering medical records
  • Responsible for updates 45 days before hearings
  • Assist with managing files throughout appeal stages.

Front Office Manager

Forest Hill Animal Hospital
Germantown, TN
01.2015 - 01.2018
  • Patient appointment scheduling, registration and check-in
  • Inputting appointment and patient information
  • Maintain compliance of HIPPA privacy regulations
  • Scanning and cataloging of records
  • Maintain inventory of product and supplies
  • Assist in filing of prescriptions
  • Assist the doctors in rooms and surgeries
  • Opening and closing of facility and systems
  • Making employee schedules

Adult Appointment Secretary

Memphis Neurology
Memphis, TN
01.2014 - 01.2015
  • Patient appointment scheduling and registration
  • Inputting appointment and patient information using Intergy system
  • Maintained compliance of HIPPA privacy regulations
  • Scanned and catalog records
  • Patient referrals
  • Gathered and input insurance information

Call Center Rep

UT Medical Group
Memphis, TN
01.2013 - 01.2014
  • Patient appointment scheduling and registration
  • Triage incoming calls and inputting information into the IDX messaging application
  • Maintained compliance of HIPPA privacy regulations
  • Scanned and catalog records
  • Data entry of medical charges

Coach & Office Assistant

Gymstars Gymnastics
Collierville, TN
01.2013 - 01.2013
  • Coach level 1 gymnastic classes
  • Assisting in the office answering phone inquiries, general paperwork, booking of birthday parties, and collection of payments.

Store Associate

Oak Grove Cleaners
Collierville, TN
01.2012 - 01.2013
  • Opening and closing of store facilities
  • Processed incoming clothes for cleaning.

Education

Paralegal Studies Criminology and Criminal Justice

University of Memphis
2020

Pre - Criminal Justice, Law, Biotechnology and Forensic Science

Southwest Tennessee Community College
2012

Skills

  • Effective communication skills
  • Ability to multi-task in a fast pace environment
  • Knowledge of medical terminology
  • Typing skills of 50 wpm
  • Proficient in
  • Microsoft Office Word, Excel and PowerPoint
  • GE Centricity (IDX) PM

Timeline

Case Manager

Wilhite & Associates Memphis TN & Huntsville AL
09.2018 - Current

Front Office Manager

Forest Hill Animal Hospital
01.2015 - 01.2018

Adult Appointment Secretary

Memphis Neurology
01.2014 - 01.2015

Call Center Rep

UT Medical Group
01.2013 - 01.2014

Coach & Office Assistant

Gymstars Gymnastics
01.2013 - 01.2013

Store Associate

Oak Grove Cleaners
01.2012 - 01.2013

Paralegal Studies Criminology and Criminal Justice

University of Memphis

Pre - Criminal Justice, Law, Biotechnology and Forensic Science

Southwest Tennessee Community College

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Staci Martin