Experienced operations professional skilled in optimizing workflows and driving efficiency. Strong focus on team collaboration and achieving measurable results, adaptable to changing needs and environments. Expertise in strategic planning, process improvement, and resource management. Known for reliability and effective leadership in high-pressure situations.
Overview
32
32
years of professional experience
Work History
Senior Operations Manager
American Realty Investors
02.2015 - Current
Managed property operations, ensuring compliance with regulations and standards.
Coordinated maintenance schedules, optimizing service delivery and tenant satisfaction.
Oversaw tenant relations, resolving issues to foster positive community engagement.
Implemented strategic marketing initiatives to enhance property visibility and occupancy rates.
Developed and maintained budgets, monitoring expenses for operational efficiency.
Trained and mentored staff, promoting professional development and teamwork.
Analyzed market trends to inform pricing strategies and investment opportunities.
Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
Property Supervisor
Lifestyle Management
07.1993 - 06.2015
Property Manager
Mid America
06.2010 - 01.2015
Education
High School Diploma -
Jersey Village
Houston, TX
06.1985
Skills
LRO
Resman
Accomplishments
Increased occupancy rates at all communities I have worked at.