Staci Reisz
Van Meter,IA
Summary
Results-driven healthcare professional with experience in clinical operations within fast-paced, collaborative environments. Leverages medical knowledge and leadership skills to enhance team performance and foster strong relationships. Committed to driving success through effective communication, accountability, and continuous improvement.
Overview
1
1
Certification
4
4
years of post-secondary education
11
11
years of professional experience
Work History
Patient Registration Technician - Outpatient PT
Nebraska Medicine Bellevue
Bellevue, Nebraska
11.2020 - Current
- Served as first point of contact for patients accessing outpatient physical therapy services, ensuring a welcoming and efficient experience.
- Coordinate patient registration, insurance verification, referrals, and demographic accuracy to support efficient clinical operations.
- Collaborate daily with physical therapists, providers, and multidisciplinary healthcare teams to ensure continuity of patient care.
- Utilize EPIC to maintain accurate medical records while ensuring HIPAA compliance and regulatory standards.
- Resolved registration, scheduling, and insurance-related issues, enhancing patient satisfaction through effective communication and problem-solving.
- Deliver compassionate, patient-centered service while managing multiple priorities in a fast-paced rehabilitation environment
Sports Performance Coach
Peak Performance Sports Training
Bellevue, IA
03.2015 - 12.2018
- Coached athletes and active individuals from youth through adults in sport-specific performance, strength development, and functional movement.
- Applied knowledge of anatomy, biomechanics, exercise physiology, and movement mechanics to improve athletic performance and reduce injury risk.
- Developed individualized training programs based on performance goals, movement quality, physical ability, and long-term development.
- Educated clients on lifting mechanics, injury prevention, mobility, recovery, and exercise technique to enhance performance and safety.
- Cultivated trusted relationships through personalized coaching, motivation, accountability, and consistent communication to foster client engagement.
- Fostered positive, team-oriented training environment while supporting daily operations and enhancing client experience.
Education
Bachelor of Arts - Public Health
Graceland University
Lamoni, IA 08.2010 - 05.2013
Associate of Arts - Liberal Arts
Iowa Central Community College
Fort Dodge, IA 08.2008 - 05.2010
Skills
- Healthcare Operations & Clinical Knowledge
- Performance Improvement & Goal Setting
- Training & Education
- Communication and Relationship Building
- Leadership & Team Development
- Coaching & Mentorship
- Coaching development
- Athletic discipline
Certification
- BLS Certification
Accomplishments
- Collegiate athletic honors
- Team captain recognition
- Academic All-Conference / Academic All-American (if applicable)
- Coaching awards
Timeline
Patient Registration Technician - Outpatient PT
Nebraska Medicine Bellevue
11.2020 - Current
Sports Performance Coach
Peak Performance Sports Training
03.2015 - 12.2018
Bachelor of Arts - Public Health
Graceland University
08.2010 - 05.2013
Associate of Arts - Liberal Arts
Iowa Central Community College
08.2008 - 05.2010