STACI SALAFIA
Intake Coordinator
Edmond,Ok
Overview
16
16
years of professional experience
Work History
Intake Coordinator
Option One Pharmacy
Oklahoma City , OK
01.2024 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Biologic Coordinator/Medical Assistant
US Dermatology Partners
02.2017 - 12.2023
- Responsible for initiating all prior authorizations for biologics
- Communicate with patients on all medication approvals and denials
- Document in medical record all communication with patients in regard to medication
- Schedule and coordinate patient appointments following company protocol, provider's treatment plans and medication intervals
- Obtain necessary clinical information from the medical records and provider to process prior authorizations
- Ensure all medications have been received prior to patient's appointment
- Coordinate meetings with pharmaceutical representatives to discuss biologics in detail and discuss the proper channels to ensure patient receives biologics in a timely manner
- Know and understand criteria needed for PBM
- Adherence to compliance and completion of compliance training
- Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service
- Performs other duties that may be necessary or in the best interest of the organization.
- Organized charts, documents, and supplies to maintain team productivity
- Responded to patient callbacks and phone-in prescription refill requests
- Educated patients about medications, procedures, and physician's instructions
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis
Office/Medical Assistant
Texoma Dermatology Clinic
12.2012 - 02.2017
- Answered multiply incoming phone lines
- Make/rescheduled appointments, checked voicemail, & confirmed appointments
- Verified insurance benefits
- Posted charges & payments
- Balance daily reports
- Create & update patient's electronic health records
- Check in patients at front desk/Check out patients collecting copay & coinsurance
- Verify patient's information
- Record medical history
- Prepare patients for procedures
- Prepare laboratory specimens
- Input CPT & ICD-10 codes
Medical Assistant/Bariatric Coordinatory
Aaron Cernero, D.O.
03.2008 - 12.2012
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures, and care plan instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations
Education
Certification - Dermatology Tech
Grayson County College
Denison, TX05.1994
Office Administration -
Grayson County College,
Denison, TX01.1992
High School Diploma - undefined
Calera Elementary & High School
Calera, OK01.1990
Skills
- Presenting Ideas and Plans
- EMR Systems
- Vital Sign Monitoring
- Work Planning and Prioritization
- Problem Resolution
- Customer Service Management
- Microsoft Office
- Care Coordination Support
- Insurance Verification
- Medical Terminology
- Assisting with Physical Exams
Timeline
Intake Coordinator
Option One Pharmacy
01.2024 - Current
Biologic Coordinator/Medical Assistant
US Dermatology Partners
02.2017 - 12.2023
Office/Medical Assistant
Texoma Dermatology Clinic
12.2012 - 02.2017
Medical Assistant/Bariatric Coordinatory
Aaron Cernero, D.O.
03.2008 - 12.2012
Certification - Dermatology Tech
Grayson County College
Office Administration -
Grayson County College,
High School Diploma - undefined
Calera Elementary & High School
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