Staci Selset
Bozeman,MT
Summary
Dynamic and results-driven professional with extensive experience in customer service and cocktail preparation at McCormick's Pub and Restaurant. Proven ability to enhance guest satisfaction through effective communication and upselling techniques. Skilled in inventory management and responsible alcohol service, consistently fostering positive relationships with team members and ensuring seamless operations.
Overview
36
36
years of professional experience
Work History
Bartender/Server
McCormick's Pub and Restaurant
Wayzata, MN
07.2011 - 07.2025
- Provide highest quality of service to guests in a friendly, courteous, and efficient manner.
- Able to prioritize and handle multiple orders, market menu items, upsell additional selections, and ensure repeat business.
- Responsible for the training of newly hired servers and bartenders.
Bartender/Server
BLVD Restaurant
Minnetonka, MN
06.2010 - 07.2011
- Assisted in the opening of a new restaurant.
- Provided excellent customer service to ensure satisfaction.
- Developed good working relationships with fellow employees through effective communication.
Bartender/Server
Romano's Macaroni Grill
Minnetonka, MN
10.2007 - 05.2011
- Greeted customers and provided excellent customer service.
- Performed opening and closing duties including restocking supplies.
- Provided drink suggestions to customers based on their preferences.
Flight Attendant
Delta Air Lines
Seattle, WA
05.1989 - 04.2007
- Onboard Leader: Provided necessary leadership to flight attendants on assigned flights, ensuring excellence in service.
- Coordinated with ground personnel, catering reps, and flight crews for on-time results.
- Successfully resolved customer emergencies and time-sensitive problems.
Education
Bachelor of Arts - Sociology
University of Washington
Seattle, WA05-1989
Skills
- Cocktail preparation
- Inventory management
- Point of sale systems
- Customer service
- Basic accounting
- Time management
- Responsible alcohol service
Timeline
Bartender/Server
McCormick's Pub and Restaurant
07.2011 - 07.2025
Bartender/Server
BLVD Restaurant
06.2010 - 07.2011
Bartender/Server
Romano's Macaroni Grill
10.2007 - 05.2011
Flight Attendant
Delta Air Lines
05.1989 - 04.2007
Bachelor of Arts - Sociology
University of Washington
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