Stacia S. D'souza, SHRM-CP
Baltimore,United States
Summary
A results-oriented Talent Management Specialist, specializing in the science of engagement, exhibiting a passion for crafting interactive training initiatives through gamification of learning and demonstrating adeptness in performance management. Proficient in implementing effective organizational development interventions through meticulous data analysis and evidence-based recommendations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Organizational Development Consultant
Medifast
07.2023 - Current
- Redesigned the organization's new hire, new people leader and culture trainings.
- Conducted in-person trainings including designing engagement activities for continuous learning.
- Developed learning games to improve employee engagement, content retention, and increase completion rate of training programs.
- Recommended strategies and tools to increase learners engagement.
- Designed and developed learning paths for training employees based on organization's development goals and needs of the employees.
- Created guides to increase employee engagement and continuous learning
Talent Management Intern
Medifast, Inc
06.2022 - 08.2022
- Facilitated onboarding orientations for new hires.
- Sourced, prescreened, and selected prospective candidates for hiring including coordinating interviews with respective teams.
- Conducted research, compiled data, and prepared reports to support talent management initiatives.
- Researched and recommended effective time management strategies and employer branding strategies.
- Created an e-learning program on 'Business Acumen'.
Accountant & Payrolls Officer
AGL Group
12.2019 - 05.2021
- Developed and modified, compensation and benefits to increase employee satisfaction.
- Managed payroll systems and processing for all employees.
- Created financial reports, cost sheets, project records, and performed accounting corrections to ensure accurate records and reduce expenses.
- Developed and maintained internal controls, processes, and procedures to ensure accurate and timely financial reporting.
Deputy Manager
ICICI Bank
06.2018 - 07.2019
- Provided comprehensive customer service, with regular query management and developed customer relations to facilitate option exploration and monitor account status.
- Completed basic financial services, including processing transactions and exploring financial options.
- Maintained 100% customer satisfaction as a Privilege Banker.
- Worked in a team and as an individual to achieve team's product targets.
Human Resources Intern
A. J. Hospital, Research Centre
06.2017 - 07.2017
- Handled administrative tasks, onboarding, and conducting entry and exit interviews.
- Processed documents and prepared reports relating to staffing, recruitment, training, grievances, and performance evaluation.
- Devised a strategy to increase motivation by identifying work-life balance issues in the organization.
- Researched and analyzed data to provide optimal organizational development initiatives.
Education
Master of Arts - HumanResource Development
Bowie State University
Bowie, Maryland05.2023
Project Management
Bowie State University
Bowie, MD05.2023
MBA - Human Resource & Finance
St. Aloysius Institute of Management &Information Technology
05.2018
Bachelor of Commerce - BCom - Finance, Tax
St. Aloysius College
05.2016
Skills
- Articulate Storyline
- ADDIE Training Model
- Gamification of Learning
- Andragogy/Adult Education
- Critical Thinking
- Organizational Development
- Instructional Design
- Analytical Skills
- Strategy
- Training & Development
- Talent Development
- Project Management
- Problem Solving
- Retention Strategies
Certification
- SHRM-CP (Society of Human Resource Management-Certified Professional)
- Gamification Journeyman Certification
- Instructional Design
Timeline
Organizational Development Consultant
Medifast
07.2023 - Current
Talent Management Intern
Medifast, Inc
06.2022 - 08.2022
Accountant & Payrolls Officer
AGL Group
12.2019 - 05.2021
Deputy Manager
ICICI Bank
06.2018 - 07.2019
Human Resources Intern
A. J. Hospital, Research Centre
06.2017 - 07.2017
Master of Arts - HumanResource Development
Bowie State University
Project Management
Bowie State University
MBA - Human Resource & Finance
St. Aloysius Institute of Management &Information Technology
Bachelor of Commerce - BCom - Finance, Tax
St. Aloysius College
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