Summary
Overview
Work History
Education
Skills
Certification
Career Strength
Leadership Experience
Timeline
Generic

Stacia Freeman

Hampton,VA

Summary

With a proven track record at Versability Resources, I excel in patient care and team collaboration, demonstrating leadership and clinical skills. Expert in documentation and communication, I've significantly contributed to health and wellness projects, showcasing my ability to manage and solve problems efficiently. My approach is always patient-centered, aiming for positive outcomes in challenging environments.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Apple One
01.2020 - Current
  • Communicate with customers in proactive and professional manner
  • Respond to questions and provide information while meeting or exceeding customer expectation
  • Identify root cause of injuries by asking probing questions to determine the best solution
  • Maintain required product knowledge to deliver best in class service
  • Provide insight and support with upcoming steps and stages with reference tools and information

Direct Support Professional

Versability Resources
Hampton, VA
01.2019 - 01.2020
  • Prevented patient injuries by providing necessary restraints and appropriate supports
  • Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to the individuals
  • Supported and encouraged psychiatric patients to promote health and wellness
  • Documented current patient information to update supervising individuals, including vital signs, behaviors and eating habits

Personal Care Aide

Home Helpers
Hampton, VA
01.2018 - 01.2019
  • Assisted patients with daily personal hygiene tasks by providing bathing, dressing and grooming
  • Ambulated individuals with safe and effective strategies around home, public and medical locations
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat
  • Monitored vital signs and medication use, documenting variances and concerning responses

Child Care Provider

Bettys Child Care
Hampton, VA
01.2016 - 01.2017
  • Effectively controlled the release of proprietary and confidential information for general client lists
  • Successfully led key projects which resulted in a positive outcome
  • Monitored multiple databases to keep track of all company inventory
  • Planned and executed arts and craft projects
  • Prepared departmental contracts for attorney approval

Personal Care Giver

Interim Healthcare Inc
Hampton, VA
01.2015 - 01.2017
  • Monitored multiple databases to keep track of all company inventory
  • Prepared departmental contracts for attorney approval
  • Comforted patients and provided each with reassurance and encouragement
  • Documented information in patient charts and communicated status updates to interdisciplinary care team

Education

Degree in Nursing -

Healthcare Training Solutions
07.2015

Advanced Diploma -

Hampton High School
Hampton, VA
06.2015

Skills

  • CPR Certified
  • Documentation
  • First Aide Certified
  • Clinical Skills
  • 35 WPM
  • Food Handler
  • Communication
  • Reporting
  • Teamwork
  • Leadership
  • Community Leader
  • Detailed Oriented
  • Medical Terminology
  • Project Management
  • Problem Solving
  • Writing
  • Time Management
  • Medication aide

Certification

  • CPR certification, Virginia Department of Health
  • CPR certified, American Heart Association, 2018
  • Current Medical assistance certification
  • Certified Home Health Aide Medication aide
  • Food Handler
  • Human Rights Person Centered Training
  • Sexual Harassment for Employees

Career Strength

  • 4 years of superior healthcare industry performance.
  • Dedicated Personal Care Aide accustomed to providing optimal patient care and support while assisting medical staff with meeting critical needs.
  • Skilled in collecting specimens, cleaning rooms and managing dietary needs.
  • Knowledgeable and compassionate Nursing staff member with 3+ years of personal care experience. Diligent about serving all facets of patient medical and personal needs.

Leadership Experience

  • Mentoring and coaching Post-Anesthesia Care Unit (PACU)
  • Team development
  • Educated families about procedures, treatment regimens, prevention and care.
  • Promoted health and wellness in the community through outreach events

Timeline

Customer Service Representative

Apple One
01.2020 - Current

Direct Support Professional

Versability Resources
01.2019 - 01.2020

Personal Care Aide

Home Helpers
01.2018 - 01.2019

Child Care Provider

Bettys Child Care
01.2016 - 01.2017

Personal Care Giver

Interim Healthcare Inc
01.2015 - 01.2017

Degree in Nursing -

Healthcare Training Solutions

Advanced Diploma -

Hampton High School
Stacia Freeman