Stacia Haye
Tampa
Summary
Detail-oriented Leave of Absence Case Manager with 5+ years of HR and general office administration experience across Alight Solutions, Sedgwick, and mid-sized employers. Skilled in FMLA, ADA/ADAAA, short-term disability, and state leave laws, with a strong record of ensuring compliance, accuracy, and excellent employee support. Adept at managing high-volume cases, collaborating with cross-functional teams, and providing empathetic, people-first service. Recognized for building strong client and employee relationships, meeting deadlines in fast-paced environments, and driving process efficiency. Seeking to bring compliance expertise, strong communication, and client-focused service to the Leave of Absence Administrator role at OneDigital.
Overview
4
4
years of professional experience
Work History
Leave of Absence Case Manager
Alight Solutions
02.2024 - Current
Administer employee leave cases including FMLA, ADA, PFL, USERRA, short-term disability, and other company-specific policies.
• Serve as the primary point of contact for employees, providing status updates, guidance, and education on job protection and wage replacement options.
• Partner with HR, payroll, and vendors to ensure timely processing, accurate documentation, and seamless return-to-work transitions.
• Maintain compliance with federal, state, and company policies while managing high-volume caseloads with 98% accuracy and an average of 85 tasks completed daily.
• Provide reporting and feedback to clients and internal stakeholders on leave process status.
Invoice Specialist
House of Floors
02.2023 - 02.2024
- Processed and reviewed high volumes of invoices with accuracy, supporting efficient billing and vendor payment cycles.
- Collaborated with project managers and accounting to resolve discrepancies and verify job completion.
- Maintained organized records that supported audits, compliance, and financial reporting.
Leave of Absence Coordinator
Sedgwick Claims Management
02.2022 - 02.2023
- Processed 70+ leave intake requests daily, verifying eligibility and documentation for compliance with FMLA and ADA requirements.
- Screened and assessed employee requests for leave, escalating complex cases for review.
- Reviewed and corrected leave documentation to ensure accuracy and timely approvals.
- Assisted employees with clear communication and updates throughout the leave initiation process.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
05-2025
Skills
- Leave of Absence Administration (FMLA, ADA, PDL, PFL, USERRA, State Leaves)
- Disability & Benefits Coordination
- HRIS & Payroll Systems (Workday, ADP, Confluence, SharePoint)
- Federal & State Compliance Regulations
- Client & Employee Relationship Management
- Case Management & Documentation Accuracy
- Data Analysis & Excel Reporting
- Strong Written & Verbal Communication
Timeline
Leave of Absence Case Manager
Alight Solutions
02.2024 - Current
Invoice Specialist
House of Floors
02.2023 - 02.2024
Leave of Absence Coordinator
Sedgwick Claims Management
02.2022 - 02.2023
Bachelor of Science - Business Administration And Management
University of Phoenix
Professional Highlights
- 3+ years of LOA administration and HR operations experience in high-volume environments.
- Skilled in compliance with federal, state, and local leave laws (FMLA, ADA/ADAAA, PDL, PFL, USERRA).
- Proven ability to build rapport with employees and clients, providing empathetic service during sensitive leave situations.
- Recognized for multitasking and meeting deadlines while maintaining accuracy and confidentiality.
- Strong Excel reporting and HRIS systems experience to support data-driven HR decisions.
Professional Involvement
Member, Employee Engagement Committee
Partnered with HR leadership to organize events, gather feedback, and implement initiatives that enhanced employee satisfaction and team collaboration.
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