Stacia Lafferty
Reno,NV
Overview
14
14
years of professional experience
Work History
Sr. Beverage and Nightlife Manager
The Row - Caesars Entertainment
04.2022 - Current
- In charge of Beverage and Nightlife for Eldorado, Silver Legacy, and Circus Circus at The Row Reno.
- Lead a team of 5 Managers and 4 Supervisors that oversee over 200 team members and 22 bars throughout 3 properties.
- In charge of GL and PL's for Beverage and Nightlife outlets every month.
- Scheduling
- Payroll - Kronos and UKG
- Inventory and Ordering - Stratton Warren
- Design Beverage, Nightlife menus and Specials.
- Assist with website edits.
- Create events to bring people on property during slower weeks or months
- Experienced in outdoor festivals and Themed Crawls
- Maintained highest standards for beverage quality and service.
Assistant Beverage Manager
The Row - Caesars Entertainment
07.2021 - Current
- Assisted Beverage Manager
- Managed Beverage Department
- Lead and trained Supervisors to lead Beverage Team Members and operate all bar outlets
- Resolved customer complaints involving food or beverage quality and service.
- Purchased beverage stock and handled all inventory needs.
- Handled all employee relations
- Complied with health and safety regulations.
- Maintained guest satisfaction and complaints
- Payroll
- Ordering
- Scheduling
Beverage Manager
The Row - Caesars Entertainment
05.2020 - Current
- Resolved customer complaints involving food or beverage quality and service.
- Purchased beverage stock and handled all inventory needs.
- Designed beverage menus.
- Maintained highest standards for beverage quality and service.
- Maintained regulations and sanitation for all bars in order to comply with OSHA and Health department regulations.
- Interviewed and hired new talent
- Payroll
- Scheduling
- Guest retention and satisfaction
- Organization of outlets and storage areas
- Oversaw selection, ordering and inventory controls of wine, beer and implemented CET alcohol compliance.
- Met with suppliers and vendors to build relationships and bring in new product. This lead to special volume pricing discounts and availability.
- Maintained progressive disciplinary measures for team members, managed all bars, and oversaw opening and closing duties.
- Managed all day-to-day operations.
- Assisted with integrating dynamic pricing. Raised prices yearly as costs went up and maintained pricing with local competition.
Beverage Supervisor
The Row Reno
08.2018 - Current
- Supervised all Casino Bars
- Supervised Bartenders, Cocktail Servers, Barbacks, and Liquor Room Attendants.
- Insured quality control of beverage product delivered and served.
- Hired new team members and set up proper training - did monthly check ins within first 90 days to insure retention.
- Scheduling
- Payroll
- Ordering
- Maintained cleanliness and Health Department Standards
- Assisted in bartending and serving if short staffed or during large events.
Beverage Server and Bartender
Silver Legacy
03.2009 - 08.2018
- Served Beverages to guests on the casino floors, Lounges, and bars.
- Entertained and maintained cliental to insure return in guests and business.
- Upheld high standards of cleanliness and side work.
- Cleaned and organized serving and beverage areas.
- Guest Service
- Efficiency of guest service and satisfaction
- Trained all new hires
Education
Associates Degree Business - Business Management
Truckee Meadows Community College
Reno, NV05.2014
Skills
- Guest Service
- Quality Beverages and Craft Cocktails
- Menu Creation
- Manage a large department in 3 properties with over 200 Team Members
- Create new and exciting events to bring in new and returning guests
- Financial and accounting experience
- Proficient in Excel and Microsoft
- Festival and banquet knowledge
- Operational Efficiency
- Food Safety and Sanitation
- Beverage Pricing
- Employee Performance Evaluations
- Special Events
- Teamwork and Collaboration
Timeline
Sr. Beverage and Nightlife Manager
The Row - Caesars Entertainment
04.2022 - Current
Assistant Beverage Manager
The Row - Caesars Entertainment
07.2021 - Current
Beverage Manager
The Row - Caesars Entertainment
05.2020 - Current
Beverage Supervisor
The Row Reno
08.2018 - Current
Beverage Server and Bartender
Silver Legacy
03.2009 - 08.2018
Associates Degree Business - Business Management
Truckee Meadows Community College