Overview
Work History
Education
Skills
Timeline
Generic

Stacia Lafferty

Reno,NV

Overview

14
14
years of professional experience

Work History

Sr. Beverage and Nightlife Manager

The Row - Caesars Entertainment
04.2022 - Current
  • In charge of Beverage and Nightlife for Eldorado, Silver Legacy, and Circus Circus at The Row Reno.
  • Lead a team of 5 Managers and 4 Supervisors that oversee over 200 team members and 22 bars throughout 3 properties.
  • In charge of GL and PL's for Beverage and Nightlife outlets every month.
  • Scheduling
  • Payroll - Kronos and UKG
  • Inventory and Ordering - Stratton Warren
  • Design Beverage, Nightlife menus and Specials.
  • Assist with website edits.
  • Create events to bring people on property during slower weeks or months
  • Experienced in outdoor festivals and Themed Crawls
  • Maintained highest standards for beverage quality and service.

Assistant Beverage Manager

The Row - Caesars Entertainment
07.2021 - Current
  • Assisted Beverage Manager
  • Managed Beverage Department
  • Lead and trained Supervisors to lead Beverage Team Members and operate all bar outlets
  • Resolved customer complaints involving food or beverage quality and service.
  • Purchased beverage stock and handled all inventory needs.
  • Handled all employee relations
  • Complied with health and safety regulations.
  • Maintained guest satisfaction and complaints
  • Payroll
  • Ordering
  • Scheduling

Beverage Manager

The Row - Caesars Entertainment
05.2020 - Current
  • Resolved customer complaints involving food or beverage quality and service.
  • Purchased beverage stock and handled all inventory needs.
  • Designed beverage menus.
  • Maintained highest standards for beverage quality and service.
  • Maintained regulations and sanitation for all bars in order to comply with OSHA and Health department regulations.
  • Interviewed and hired new talent
  • Payroll
  • Scheduling
  • Guest retention and satisfaction
  • Organization of outlets and storage areas
  • Oversaw selection, ordering and inventory controls of wine, beer and implemented CET alcohol compliance.
  • Met with suppliers and vendors to build relationships and bring in new product. This lead to special volume pricing discounts and availability.
  • Maintained progressive disciplinary measures for team members, managed all bars, and oversaw opening and closing duties.
  • Managed all day-to-day operations.
  • Assisted with integrating dynamic pricing. Raised prices yearly as costs went up and maintained pricing with local competition.

Beverage Supervisor

The Row Reno
08.2018 - Current
  • Supervised all Casino Bars
  • Supervised Bartenders, Cocktail Servers, Barbacks, and Liquor Room Attendants.
  • Insured quality control of beverage product delivered and served.
  • Hired new team members and set up proper training - did monthly check ins within first 90 days to insure retention.
  • Scheduling
  • Payroll
  • Ordering
  • Maintained cleanliness and Health Department Standards
  • Assisted in bartending and serving if short staffed or during large events.

Beverage Server and Bartender

Silver Legacy
03.2009 - 08.2018
  • Served Beverages to guests on the casino floors, Lounges, and bars.
  • Entertained and maintained cliental to insure return in guests and business.
  • Upheld high standards of cleanliness and side work.
  • Cleaned and organized serving and beverage areas.
  • Guest Service
  • Efficiency of guest service and satisfaction
  • Trained all new hires

Education

Associates Degree Business - Business Management

Truckee Meadows Community College
Reno, NV
05.2014

Skills

  • Guest Service
  • Quality Beverages and Craft Cocktails
  • Menu Creation
  • Manage a large department in 3 properties with over 200 Team Members
  • Create new and exciting events to bring in new and returning guests
  • Financial and accounting experience
  • Proficient in Excel and Microsoft
  • Festival and banquet knowledge
  • Operational Efficiency
  • Food Safety and Sanitation
  • Beverage Pricing
  • Employee Performance Evaluations
  • Special Events
  • Teamwork and Collaboration

Timeline

Sr. Beverage and Nightlife Manager

The Row - Caesars Entertainment
04.2022 - Current

Assistant Beverage Manager

The Row - Caesars Entertainment
07.2021 - Current

Beverage Manager

The Row - Caesars Entertainment
05.2020 - Current

Beverage Supervisor

The Row Reno
08.2018 - Current

Beverage Server and Bartender

Silver Legacy
03.2009 - 08.2018

Associates Degree Business - Business Management

Truckee Meadows Community College

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Stacia Lafferty