Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Manager
Open To Work

Stacia Rich

New Albany,OH

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Shift LeaderSamsung Experience Consultant Bank TellerAssistantData Entry Clerk

Work Type

Full TimePart TimeContract WorkConsultingGig Work

Location Preference

RemoteHybrid
Location: New Albany, OH
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPaid time offHealthcare benefitsWork from home option401k match4-day work weekPaid sick leave

Summary

Transfer with proven expertise in customer service and team leadership at Pyramid Of Enlightenment. Skilled in money management and decision-making, I successfully enhanced customer satisfaction and streamlined operations. Adept at training staff and implementing effective marketing strategies, I consistently drove sales and improved service quality.

Overview

26
26
years of professional experience

Work History

Manager

Pyramid Of Enlightenment
Indianapolis, IN
05.2000 - Current

•Open and closing tasks

•Cashier,

•bought and sold merchandise,

• Answered phones,

•Booked appointments,

•marketing and advertising,

•made promotional material,

•helped run fairs with owners.

•Customer Service.

Shift Leader

Starbucks
Lebanon, IN
02.2024 - 03.2026
  • Supervised daily operations to ensure efficient workflow and customer satisfaction.
  • Trained and mentored baristas in beverage preparation and customer service.
  • Managed inventory levels, doing counts, and ordering product when needed.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions using POS software.
  • Oversaw daily cash handling procedures, making sure the safe was accurate.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, and setting each other up for success.
  • Answered phones
  • Customer service

Samsung Experience Consultant

Mosaic
Columbus, IN
03.2012 - 08.2015

• Sold Samsung Phones

• resets for new merchandise

• cashier

• managed my own store in a Best Buy area

• Taught classes on newest devices

• customer Service

• open and closing tasks

• set up displays

Education

High School Diploma -

Southport High School
Indianapolis, IN

Marketing

Central Nine Vocational School
Greenwood, IN

Skills

Customer service

Team leadership

Time management

Decision-making

Verbal and written communication

Money Management

Timeline

Shift Leader

Starbucks
02.2024 - 03.2026

Samsung Experience Consultant

Mosaic
03.2012 - 08.2015

Manager

Pyramid Of Enlightenment
05.2000 - Current

High School Diploma -

Southport High School

Marketing

Central Nine Vocational School
Stacia Rich