Stacia Williams
Phoenix,AZ
Summary
Motivated professional with strong customer engagement skills and operational support expertise. Engages customers through product knowledge while facilitating community events to enhance brand presence. Committed to maintaining high service standards and collaborating effectively with team members.
Overview
2021
2021
years of professional experience
Work History
Order Picker
Ryder Logistics
Phoenix, AZ
- Accurately picked and packed orders based on customer specifications and shipping requirements.
- Maintained cleanliness and organization of work area to comply with safety standards and protocols.
- Collaborated with team members to ensure timely completion of orders during peak demand periods.
- Excellent communication skills, both verbal and written.
Windshield Repair Technician
Safelite Auto Glass
Peoria, AZ
- Performed windshield repairs efficiently using specialized tools and techniques.
- Assessed damage to determine appropriate repair methods and materials.
- Ensured compliance with safety protocols during all repair tasks.
- Maintained accurate records of repairs and customer interactions.
- Maintained a clean work environment, adhering to company standards and ensuring proper disposal of hazardous materials.
- Improved customer satisfaction by providing timely and quality windshield repair services.
Lube Service Technician
Walmart
Glendale, AZ
- Conduct routine oil changes and fluid checks on customer vehicles.
- Utilize diagnostic tools to identify vehicle maintenance needs.
- Maintain cleanliness and organization of service area and equipment.
- Assist customers with service recommendations based on vehicle condition.
Sales Associate
Cox Communications
Phoenix, AZ
- Assisted customers with product selection and service inquiries to enhance satisfaction.
- Maintained knowledge of current promotions and offerings to effectively upsell services.
- Processed customer transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve store performance.
Security Officer
Garda Security
Avondale, AZ
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols to detect and report suspicious activities or breaches.
- Responded promptly to emergencies, coordinating with law enforcement when necessary.
- Assisted in training new security personnel on protocols and procedures.
- Collaborated with management to enhance safety measures and response strategies.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Reported suspicious activities and persons to law enforcement.
Human Resources Specialist
Army National Gaurd
South Carolina
- Mentored junior HR professionals in best practices for human resources management, contributing to the development of future leaders within the organization.
- Streamlined HR processes for increased efficiency by digitizing records and automating routine tasks.
- Served as a trusted advisor to both management and employees on matters related to human resources policies and procedures, ensuring consistent application across the organization.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Ambassador
Amazon
Phoenix, AZ
07.2020 - 02.2021
- Engaged customers through product knowledge and brand advocacy to enhance shopping experiences.
- Facilitated community events to promote Amazon initiatives and strengthen local partnerships.
- Coordinated feedback collection from customers to improve service offerings and address concerns.
- Supported marketing campaigns by sharing promotional materials and engaging with social media audiences.
- Assisted team with operational policies and procedures to drive services.
Crew Member
Portillos
Avondale, AZ
07.2019 - 02.2020
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction with each interaction.
- Operated kitchen equipment efficiently to prepare menu items according to quality standards.
- Collaborated with team members to maintain cleanliness and organization of workstations and dining areas.
- Assisted in training new crew members on operational procedures and safety protocols.
Education
Human Resources Specialist
South CarolinaHigh School Diploma -
Westview Highschool
Avondale, AZ01.2020
Skills
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Critical thinking
- Computer skills
- Calm under pressure
- Organizational skills
- Problem resolution
- Verbal communication
- Decision-making
Timeline
Ambassador
Amazon
07.2020 - 02.2021
Crew Member
Portillos
07.2019 - 02.2020
Order Picker
Ryder Logistics
Windshield Repair Technician
Safelite Auto Glass
Lube Service Technician
Walmart
Sales Associate
Cox Communications
Security Officer
Garda Security
Human Resources Specialist
Army National Gaurd
Human Resources Specialist
High School Diploma -
Westview Highschool