Collected pediatric blood specimens using age-appropriate venipuncture techniques and strict patient identification protocols.
Explained procedures calmly to children and caregivers, reducing anxiety before blood draws.
Labeled, processed, and transported specimens according to laboratory standards and infection control requirements.
Blood Mobile Driver /Blood Donor Tech
4 Years 1 Month
The Blood Center | 03.2016 - 04.2020
Transported blood products, specimens, and medical supplies between collection sites and laboratories.
Inspected vehicle safety features before departures to ensure reliable, compliant transport.
Followed scheduled routes and delivery instructions to maintain timely service for medical operations.
Verified shipment documentation and chain-of-custody records for accurate package handling.
Marine Deckhand Toll Collector
8 Years 1 Month
Crescent City Tolls | 02.2000 - 03.2008
Provided necessary support during docking maneuvers, contributing to successful berthing at various ports.while collection of tolls.
Assisted vessel operations by securing lines, handling gear, and supporting safe docking procedures.
Monitored deck conditions and reported hazards to maintain safe working environment.
Cleaned work areas, equipment, and surfaces to support orderly vessel operations.
Followed maritime safety procedures while wearing required personal protective equipment.
Communicated clearly with crew to coordinate line handling and deck tasks.
Responded quickly to captain instructions and adapted to changing deck duties.
Developed strong teamwork skills by actively collaborating with fellow crew members in various tasks and emergency situations.
Handled lines during mooring operations efficiently, securing the vessel safely at designated locations.
Inspected and maintained deck equipment and supplies.
Field Facilitator
17 Years 9 Months
LOVIN TOUCH HEALTHCARE | 01.2009 - 2015
Coordinated client intake and service referrals to streamline healthcare access and support timely case resolution.
Facilitated communication between clients, families, and care teams to clarify needs and next steps.
Maintained accurate records for appointments, follow-ups, and service updates to support continuity of care.
Scheduled consultations and coordinated daily workflows to improve service delivery consistency.
Assisted clients with program navigation, eligibility questions, and administrative requirements.
Successfully resolved conflicts between different employee groups through skilled mediation techniques.
Enhanced client satisfaction by implementing effective communication and project management strategies.
Education
No Degree - Business
Delgado Community College | New Orleans, LA | 1994
High School Diploma
Francis T. Nicholls | New Orleans, LA | 05-1991
Skills
Successfully completed phlebotomy Technician course an licenses with the louisiana state board #336725.. Successfully completed Maritime Marine pilot course..
Assistant Clinical Services Manager at Northern Health and Social Care TrustAssistant Clinical Services Manager at Northern Health and Social Care Trust