Stacie Bailey
Tampa
Summary
I am a dedicated administrative professional with experience as a Medical Scheduler in Oncology. I have a solid background in healthcare administration & healthcare related systems such as Epic. I posses strong knowledge of medical terminology and scheduling software, alongside ability to handle patient coordination tasks efficiently. I’m known for professionalism and compassion when interacting with patients. In previous roles; I have demonstrated significant improvement in streamlining appointment management processes, ensuring smooth operations within a busy healthcare environment.
Overview
5
5
years of professional experience
Work History
Medical Scheduler
Moffitt Cancer Center
Tampa
12.2024 - Current
- Scheduled patient appointments using electronic health record systems.
- Coordinated with healthcare providers to manage appointment availability.
- Communicated with patients regarding scheduling changes and confirmations.
- Use Capstone, Phressia Registration & Epic to perform job duties.
- Check patients in for their appointments & inform them of their appointment times/what provider they will be seeing for the day.
- Keep track of the provider’s appointments for the day & ensure patients are being seen in a timely manner.
- Collaborated with medical staff to streamline scheduling processes.
- Ensured compliance with hospital policies during appointment scheduling.
- Trained new employees on proper procedures for scheduling appointments and entering data into EHR system.
Academic Advisor
Ultimate Medical Academy Online Operations
Tampa
02.2023 - 09.2024
- Guided students through academic programs and course selections.
- Provided resources for student success and retention initiatives.
- Conducted regular check-ins to monitor academic progress and challenges.
- Developed personalized academic plans in alignment with career goals.
- Addressed student inquiries regarding policies, procedures, and program requirements.
- Presented students with information and resources to promote academic progress and empowered students to take responsibility for academic success.
- Collaborated with faculty members to ensure that students were meeting all necessary prerequisites for courses.
- Attended conferences, seminars and professional development sessions related to higher education advising practices.
- Monitored student attendance and grades in database to verify retention and progression.
- Met with parents and guardians of current or prospective students to discuss educational concerns or answer questions about the school's offerings.
- Advised students on a variety of issues, including financial aid opportunities, tutoring services and study abroad programs.
- Assisted students in understanding and resolving academic difficulties.
- Assisted in the development and implementation of advising protocols and procedures.
HR Assistant
Southeastern Food Supplies
Tampa
01.2022 - 02.2023
- Coordinated recruitment processes and scheduled interviews for potential candidates.
- Maintained employee records and updated personnel files regularly.
- Assisted in onboarding new hires and provided orientation support.
- Processed payroll information and ensured timely employee payments.
- Handled employee inquiries regarding policies and benefits with professionalism.
- Supported performance evaluation processes by gathering feedback from managers.
- Collaborated with team members to improve HR processes and enhance efficiency.
- Created, organized, and maintained employee personnel files to keep sensitive data secure.
- Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
- Scheduled appointments, meetings, and conferences with employees to discuss and mitigate personnel issues.
- Initialized background checks for potential new hires.
- Posted job announcements and pre-screened applicants to candidates for available positions.
- Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
- Guided employees through automated self-service platform for real-time attendance tracking and queries.
- Participated in HR training and workshops to improve skills and knowledge.
- Updated HR databases with employee changes in position, salary, and personal information.
- Facilitated new hire orientations and employee training sessions.
- Assisted in developing job descriptions and person specifications.
- Responded to internal and external HR-related inquiries or requests.
- Provided administrative support for HR projects and initiatives.
Payroll Specialist
Paychex Inc
St. Petersburg
01.2021 - 12.2022
- Process payroll for diverse client accounts using Paychex software.
- Review and verify employee timecards for accuracy and compliance.
- Address client inquiries regarding payroll discrepancies and regulations.
- Prepare reports on payroll data to assist in compliance audits.
- Processed payroll for over 500 employees bi-weekly, ensuring accuracy of pay and deductions.
- Performed manual calculations for retroactive pay adjustments or special payments as required.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
- Supported payrolls, driving timely and accurate payment of employee wages.
- Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
- Extracted information from payroll system and generated reports for various departments and vendors.
- Assisted with auditing processes related to payroll.
- Ensured that all necessary taxes were withheld accurately from each employee's paycheck.
- Maintained up-to-date knowledge of relevant laws and regulations regarding wage and hour compliance.
- Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations .
- Managed timekeeping system and resolved any timecard discrepancies.
- Processed and monitored sick pay, vacation pay, and other leave entitlements accurately.
- Implemented new payroll software, leading to a reduction in processing errors.
- Processed garnishments, child supports, and levies in accordance with federal and state laws.
Education
Wharton High School
Tampa, FloridaSkills
- EHR systems
- Appointment scheduling
- Patient communication
- Compliance adherence
- Data management
- Time management
- Calendar management
- Patient confidentiality
- Data entry proficiency
Timeline
Medical Scheduler
Moffitt Cancer Center
12.2024 - Current
Academic Advisor
Ultimate Medical Academy Online Operations
02.2023 - 09.2024
HR Assistant
Southeastern Food Supplies
01.2022 - 02.2023
Payroll Specialist
Paychex Inc
01.2021 - 12.2022
Wharton High School