Tashada Foster
Fredericksburg,VA
Summary
Experienced medical scheduler and receptionist with a strong background in patient scheduling, front desk operations, and administrative support in fast-paced healthcare environments. Skilled in EMR systems, insurance verification, and maintaining accurate patient records while ensuring HIPAA compliance. Known for delivering excellent customer service, strong communication skills, and attention to detail. Reliable, organized, and able to manage multiple tasks efficiently in both independent and team settings.
Overview
8
8
years of professional experience
Work History
Medical Scheduler
Ear, Nose And Throat & Facial Plastic Surgery Center of Fredericksburg
Fredericksburg, USA
06.2025 - Current
- Schedule, reschedule, and cancel patient appointments efficiently
- Contact patients to confirm appointments and provide scheduling assistance
- Process Waystar payments and reconcile end-of-day transactions
- Communicate patient questions and concerns to nurses and physicians
- Enter and update patient demographic and insurance information in EMR systems
- Process new patient registrations in Emma
- Schedule appointments through Klara and office referral sites
- Verify insurance eligibility using Availity and TRICARE
- Maintain accurate records while ensuring HIPAA compliance
Receptionist
Hilltop Physical Therapy, Inc.
Fredericksburg, USA
04.2022 - 07.2024
- Greeted patients and visitors professionally, providing friendly and knowledgeable assistance
- Scheduled, confirmed, and managed patient appointments
- Answered multi-line phones and directed calls appropriately
- Assisted patients with completing medical forms and documentation
- Coordinated patient check-in, check-out, and payment processing
- Handled cash transactions and maintained accurate payment records
- Resolved patient concerns and provided excellent customer service
- Maintained a clean, organized reception area
- Updated patient records and ensured accuracy of information
Package Handler
Amazon warehouse
Ashland, USA
03.2021 - 12.2022
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Amazon Warehouse Associate
Amazon Warehouse
Ashland, USA
08.2019 - 01.2020
- Loaded, unloaded, and moved material to and from storage and production areas.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Received and processed warehouse orders using handheld scanner.
- Quickly prepared orders for delivery by picking from shelves, packing in boxes and attaching shipping labels.
Warehouse Worker
The Vitamin Shoppe
Ashland, USA
08.2018 - 11.2019
- Scanned, labeled, and organized inventory
- Loaded and unloaded shipments
- Operated pallet jacks and warehouse equipment
- Ensured accuracy of customer orders
Education
High school diploma -
Caroline High School
Milford, VASkills
Customer Service & Patient Care
Medical Scheduling & Appointment Management
EMR/EHR Systems (Emma, Klara, general systems)
Insurance Verification (Availity, TRICARE)
Multi-line Phone Systems & Front Desk Support
Data Entry & Record Management
Microsoft Office (Word, Excel, Outlook, PowerPoint)
HIPAA Compliance
Calendar & Office Scheduling Management
Communication & Interpersonal Skills
Time Management & Organization
Payment Processing & Basic Billing Support
Call Center
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Medical Scheduler
Ear, Nose And Throat & Facial Plastic Surgery Center of Fredericksburg
06.2025 - Current
Receptionist
Hilltop Physical Therapy, Inc.
04.2022 - 07.2024
Package Handler
Amazon warehouse
03.2021 - 12.2022
Amazon Warehouse Associate
Amazon Warehouse
08.2019 - 01.2020
Warehouse Worker
The Vitamin Shoppe
08.2018 - 11.2019
High school diploma -
Caroline High School