
Dynamic professional with extensive experience at Pacific Northwest National Laboratory, excelling in invoice resolution and PCard management. Proven expertise in Excel and reconciliations, coupled with exceptional customer service skills. Committed to streamlining processes and enhancing operational efficiency, ensuring compliance and accuracy in financial transactions. Known for collaborative team efforts and adaptability to changing needs. Reliable, detail-focused, and excellent at maintaining organized documentation and deadlines.
-600+ B2B users
-Working the invoice issues for 17 vendors
- Assisting B2B users with placing orders
-Troubleshoot certain issues that arise
-300 Cardholders
-Reconciling their PCard transactions
-System issues
-Work directly with the bank (ordering new PCards, setting overrides at the bank for credit limits and/or Merchant Category Codes (MCC Codes)
-Troubleshoot certain issues that arise
-Make sure that the PCard cardholders and their managers are up to date on their required training
-I am familiar with electronic filing systems (paperless)
-For both B2B and PCard, I help gather information for audits as they happen
-Manage a shared email Outlook inbox
-Work closely with Excel
-Reporting
-Helped members with their daily banking (deposits, withdrawals, general customer service)
-Handled cash
-Work through the automatic deposits and withdrawals and either fix or sent back ACH's that kicked out
-Helped the tellers if they had questions regarding their job
-Worked bank statement reconciliations
-Budgets
-Accounts payable:
-Paid all of the credit unions bills and the purchasing cards bank statements