Stacie Frulla
Arlington,VT
Summary
Dedicated professional specializing in customer service and team collaboration. Expertise in enhancing guest satisfaction and optimizing operational efficiency. Proven track record in effectively managing classroom environments to foster learning and engagement.
Overview
11
11
years of professional experience
Work History
Courtesy Staff
Bromley Mountain Resort
Peru, Vermont
12.2024 - Current
- Assisted guests with inquiries regarding resort amenities and services.
- Guided guests on proper use of recreational facilities and equipment.
- Collaborated with team members to ensure efficient operations during peak periods.
- Responded to customer queries and complaints to enhance satisfaction.
- Built and maintained relationships with peers and upper management.
- Greeted incoming customers warmly, providing necessary support and service.
Teacher/Director
Mill River Unified Union School District
Wallingford, Vermont
08.2020 - Current
- Designed engaging lesson plans aligned with curriculum standards.
- Implemented effective classroom management strategies to promote positive learning atmosphere.
- Assessed student performance using diverse evaluation methods and tools.
- Mentored new teachers on instructional practices and classroom techniques.
- Facilitated communication with parents regarding student progress and requirements.
- Participated in professional development workshops to enhance teaching skills.
- Utilized technology-based learning tools to enhance instructional delivery.
- Completed day-to-day duties accurately and efficiently.
- Oversaw daily operations in a licensed childcare center.
- Collaborated with local agencies to provide additional resources for families in need.
- Maintained accurate records of children's attendance, health information and developmental progress.
- Inspected facilities regularly to ensure cleanliness and safety requirements are met.
- Created and updated records to document employee and participant information.
- Assisted with the preparation of grant applications for funding opportunities.
- Analyzed data from surveys conducted by parents regarding satisfaction levels with services provided.
Teacher and Onsite Director
Bennington County Head Start
Bennington, Vermont
08.2015 - 08.2020
- Developed and executed lesson plans aligned with curriculum objectives.
- Implemented individualized education plans to meet diverse student learning needs.
- Conducted assessments to monitor student progress and refine instructional methods.
- Organized classroom activities promoting social and emotional development.
- Maintained a safe, orderly learning environment for all students.
- Scheduled parent-teacher conferences to communicate academic performance updates.
- Facilitated workshops for parents and staff on child development topics.
- Collaborated with administrators on curriculum planning and assessment strategies.
Education
Elementary Education Certificate Program - Elementary Education
Franklin Pierce University
Rindge, NH12-1994
Bachelor of Science - Early Childhood Education
Keene State College
Keene, NH05-1992
Skills
- Customer service
- Facility management
- Classroom management
- Student assessment
- Curriculum development
- Team collaboration
- Time management
- Professional development
Affiliations
gardening, skiing, volunteer for local groups
Timeline
Courtesy Staff
Bromley Mountain Resort
12.2024 - Current
Teacher/Director
Mill River Unified Union School District
08.2020 - Current
Teacher and Onsite Director
Bennington County Head Start
08.2015 - 08.2020
Elementary Education Certificate Program - Elementary Education
Franklin Pierce University
Bachelor of Science - Early Childhood Education
Keene State College