Open To Work
Stacie Gutierrez
Big Lake,The United States
Summary
Retail and marketing professional focused on improving in-store experiences and online visibility. Brings strong customer engagement, merchandising, stock organization, and accurate transaction processing, along with content creation, email campaigns, and audience tracking in Google Analytics. Supports sales goals through consistent brand presentation and responsive communication.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Retail Associate / Merchandiser
Nike
Albertville
03.2026 - Current
- Delivered personalized customer experiences by identifying needs and recommending products that aligned with customer preferences.
- Maintained visual merchandising standards and organized sales floor to enhance product presentation and customer engagement.
- Supported sales and store performance goals through proactive customer engagement and sharing product knowledge.
- Process customer transactions accurately via POS, handling cash and digital payments.
- Process shipments, replenish inventory, and organize merchandise and stockroom operations.
- Collaborate across departments to maintain efficient customer experience during high-volume periods.
- Support inventory accuracy and loss-prevention efforts in line with company policy.
Online Media Assistant
Sweet Beans Coffee Cart
Big Lake
06.2025 - Current
- Created and published social media content promoting coffee products, seasonal specials, events, and business updates across platforms, designing engaging graphics and promotional materials in Canva and Adobe Creative Suite (Photoshop, InDesign).
- Crafted captions that effectively communicated brand messages and promoted products. Produce photos, videos, and promotional materials tailored to the online audience.
- Maintain consistent brand messaging and visual presentation across all social media content.
- Respond to customer comments and messages promptly and professionally, supporting positive brand engagement.
- Utilize hashtags, location tags, and local community engagement to expand online visibility.
- Developed targeted email campaign content to promote pop-up locations, special events, menu items, and seasonal promotions, enhancing customer awareness and engagement.
- Monitored audience engagement using Google Analytics and utilized insights to refine content and posting strategy, managing content calendars and deadlines with project management tools.
- Collaborate directly with the business owner to plan and schedule content around upcoming products and events.
Team Member
Target
Monticello
07.2021 - 11.2023
- Provided friendly, efficient customer service in a high-volume retail environment while supporting daily store operations.
- Collaborated with team members and leadership to achieve operational goals and ensure smooth front-end operations.
- Maintained organized, visually appealing sales areas to support a positive shopping experience.
- Enhanced product presentation, visual merchandising, and inventory organization to drive an appealing shopping environment across multiple departments.
- Exhibited reliability, adaptability, and initiative while managing diverse responsibilities across departments.
Team Member
Target
Monticello
08.2024 - 02.2026
- Provided friendly, efficient customer service in a high-volume retail environment while supporting daily store operations.
- Coordinated product presentation, visual merchandising, shelf replenishment, and inventory organization to enhance shopping experience across multiple departments.
- Maintained organized, visually appealing sales areas to support a positive shopping experience.
- Partnered with team members and leadership to achieve operational goals and streamline front-end operations.
- Exhibited reliability, adaptability, and initiative to support various departmental functions and responsibilities.
Crew Member
McDonald's
Big Lake
08.2020 - 06.2021
- Provided exceptional customer service in fast-paced environment, managing multiple responsibilities during peak periods to enhance customer satisfaction.
- Accurately processed customer orders and operated POS systems to ensure smooth transactions and minimize wait times.
- Developed strong multitasking, teamwork, communication, and time-management skills to effectively support team objectives.
Education
Associate of Applied Science (A.A.S.) - Marketing
Rasmussen University
Bloomington, MN08-2026
Business Certificate - Marketing
Rasmussen University
Bloomington, MN09-2025
Skills
- Product presentation and copywriting
- Visual merchandising
- Customer engagement and relationship management
- Customer service
- Brand promotion
- Social media marketing
- Product knowledge
- Team collaboration
- Reliability and punctuality
- POS system operations
- Stock replenishment
- Order processing
- Display setup
- Returns and exchanges
- Dressing room support
- Merchandise display
- Email marketing and campaigns
- Digital and multimedia marketing
- Google Analytics and Ads
- Website development with WordPress
- Creative software proficiency
- HTML and CSS skills
- Customer insights and reporting
- Time management and organization
- Adaptability in fast-paced environments
Certification
2025-09 Google Ads Search Certification
INTERESTS
Volunteering with Junior Olympic Volleyball; assisted with tournament setup, organization, event logistics, and event operations.
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
RemoteTimeline
Retail Associate / Merchandiser
Nike
03.2026 - Current
Online Media Assistant
Sweet Beans Coffee Cart
06.2025 - Current
Team Member
Target
08.2024 - 02.2026
Team Member
Target
07.2021 - 11.2023
Crew Member
McDonald's
08.2020 - 06.2021
Associate of Applied Science (A.A.S.) - Marketing
Rasmussen University
Business Certificate - Marketing
Rasmussen University