Stacie Hewlin
Cockeysville,Maryland
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Medical Assistant
Pediatric Partners
Towson, MD
12.2022 - Current
- Assisted in patient intake and vital sign measurements to ensure accurate health assessments.
- Supported pediatricians during examinations, fostering a collaborative care environment.
- Conducted routine lab tests and prepared specimens for analysis, enhancing diagnostic efficiency.
- Assisted in patient examinations and procedures, ensuring comfort and safety.
- Prepared and maintained medical equipment and supplies for efficient workflow.
- Recorded patient histories an vital signs accurately to support clinical assessments.
- Sanitized, restocked, and organize exam rooms and medical equipment.
- Coordinated appointments and follow-ups, enhancing patient engagement and satisfaction.
Phlebotomist
University Of Md St Joseph Hospital
Towson, MD
01.2005 - Current
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Assisted in training and onboarding new phlebotomists.
Education
GED -
Northern High School
Baltimore, MDMedical Assistant
NAAHP
Baltimore, MD08-2019
Phlebotomist
Sojourner-Douglass College
Baltimore, MD04-2001
Skills
- Patient Flow Management
- Patient Scheduling
- Medical office administration
- Medical Terminology
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
- Professional Bedside Manner
- Compassionate
- Proficient in Microsoft Office Word, Excel, Outlook
- EMR/EHR Systems
Certification
- CPR
- CMA - Certified Medical Assistant
- BLS
Timeline
Medical Assistant
Pediatric Partners
12.2022 - Current
Phlebotomist
University Of Md St Joseph Hospital
01.2005 - Current
GED -
Northern High School
Medical Assistant
NAAHP
Phlebotomist
Sojourner-Douglass College