Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stacie Johnson

Spring

Summary

Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic, and respectful of people from different backgrounds. Organized and systematic, with natural relationship-building and leadership talents.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Owner/President

Cupcake Quilts
Spring
01.2015 - Current
  • Coordinated inventory management of fabrics, threads, and quilting supplies.
  • Developed marketing strategies to promote products through social media channels.
  • Trained and supervised staff on sewing techniques and equipment usage.
  • Organized events such as trade shows and conferences.
  • Used excellent verbal skills to engage customers in conversation and determine needs and requirements.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Led team meetings to align goals and promote effective communication among staff.

Buyer

It's A Stitch
Humble
03.2010 - 05.2013
  • Developed and maintained strong relationships with vendors for optimal product sourcing.
  • Coordinated product delivery schedules to align with inventory needs and sales forecasts.
  • Managed inventory levels to prevent stock shortages and overages through regular audits.
  • Managed inventory control systems to track stock levels, deliveries and related information.

High Value Customer Service Representative

Wells Fargo Home Mortgage
West Des Moines
12.2008 - 05.2010
  • Assisted customers with mortgage inquiries and account management.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Delivered exceptional service through active listening and empathy.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

Bachelor of Science - Business Administration And Management

Grand View University
Des Moines, IA
05-2007

Skills

  • Inventory management
  • Marketing strategy
  • Team leadership
  • Financial analysis
  • Event coordination
  • Vendor relationship management
  • Problem resolution
  • Verbal and written communication

Certification

  • Currently working on EC-6 core with supplemental Special Education certification thru Texas Teachers of Tomorrow.

Timeline

Owner/President

Cupcake Quilts
01.2015 - Current

Buyer

It's A Stitch
03.2010 - 05.2013

High Value Customer Service Representative

Wells Fargo Home Mortgage
12.2008 - 05.2010

Bachelor of Science - Business Administration And Management

Grand View University

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