Stacie McCormack
Edgerton,OH
Summary
Proven Administrative Assistant with a track record of enhancing office operations through expert management of confidential data and customer service excellence at SRT Prosthetics & Orthotics, LLC. A dedicated team player committed to efficiency and confidentiality. Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.
Overview
25
25
years of professional experience
Work History
Administrative Assistant
SRT Prosthetics & Orthotics, LLC
03.2015 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company/patient information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Delivered EMR training to employees to ensure they are successful.
- Audited EMR to ensure accurate and complete information is being entered in EMR.
Business Office/Medical Records
Community Hospitals and Wellness Centers (Parkview
10.1999 - 03.2015
Customer Service
Handling all aspects of medical records- Indexing, scanning,chart prepping, QA and chat analysis.
Releases- Legal, Insurance, Personal, and Continuum of care
Fielding phone calls
Education
High School Diploma -
Hicksville High School
Hicksville, OH06.1999
Skills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Microsoft Word
- Time Management
- Microsoft Excel
- Microsoft Outlook
- Customer and client relations
- Computer Proficiency
- Documentation and Recordkeeping
- Microsoft Office Suite
- Office Management
- Professional Communication
- Dedicated Team Player
- Excel spreadsheets
- Appointment Scheduling
- Records Management
- Professional and mature
- Deadline-oriented
- Mail handling
- Spreadsheets
- Project Management
Timeline
Administrative Assistant
SRT Prosthetics & Orthotics, LLC
03.2015 - Current
Business Office/Medical Records
Community Hospitals and Wellness Centers (Parkview
10.1999 - 03.2015
High School Diploma -
Hicksville High School