Stacie Purves
Norwood,NY
Summary
Proven leader and efficient multitasker with a strong track record in upselling and customer needs assessment, significantly enhanced customer satisfaction at Dollar General. Demonstrated expertise in strategic pricing and inventory management while managing Norfolk Liquor Store, resulting in increased profitability. Core competencies include organizational skills and market demand analysis. Seeking to leverage these skills to drive operational excellence in future roles.
Overview
9
9
years of professional experience
Work History
Sales Associate
Dollar General
Norwood, NY
03.2019 - Current
- Handled returns and exchanges according to company policies.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Ticketed, arranged and displayed merchandise to promote sales.
- Upsold additional items based on customer interests and needs.
- Answered store and merchandise questions and led customers to wanted items.
Cashier
Perry's Market
Norwood, NY
08.2018 - 01.2019
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers promptly and responded to questions.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Answered customer questions and provided store information.
- Learned roles of other departments to provide coverage and keep store operational.
- Stocked shelves with merchandise when needed.
Business Owner
Norfolk Liquor Store
Norfolk, NY
09.2015 - 09.2017
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Determined pricing for products or services based on costs and competition.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Education
High School Diploma -
Norwood-Norfolk Central High School
Norwood, NY06-1987
Skills
- Upselling
- Meeting deadlines
- Reading comprehension skills
- Self-checkout assistance
- Customer needs assessment
- Reliable and punctual
- Stocking and receiving
Timeline
Sales Associate
Dollar General
03.2019 - Current
Cashier
Perry's Market
08.2018 - 01.2019
Business Owner
Norfolk Liquor Store
09.2015 - 09.2017
High School Diploma -
Norwood-Norfolk Central High School