Stacie Singleton
Spring Valley,CA
Summary
Determined Esthetics Student with professional and well-mannered demeanor. Excellent interpersonal and organizational abilities. Trained professional in chemical peel treatments with focus on facials that target acne and hyperpigmentation .
Overview
6
6
years of professional experience
1
1
Certification
Work History
Group Home Manager
Sunrise Way Residence
07.2021 - Current
- Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
- Assisted residents with basic hygiene and healthcare needs.
- Created staff work schedules so each shift had appropriate number of employees for coverage.
- Mentored and coached staff to improve performance and interactions with residents.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
Front Desk Receptionist
Madison Square Properties
08.2018 - 08.2020
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
Customer Service Representative
Broadway San Diego
11.2017 - 08.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Esthetics
San Diego City College
San Diego, CA10.2023
Advanced Makeup
San Diego City College
San Diego, CA10.2023
Skills
- Administrative Duties
- Community Organization
- Effective Communication
- Schedule Management
- Chemical Facial Peels
- Skin Types
- Hair Removal Techniques
- Generate Reports
- Staff Supervision
- Chemical Applications
- Customer Satisfaction
- Dye and Tint Application
- Relaxation Techniques
Certification
- Chemical Peel Treatments Training
- Barbicide Certification
Timeline
Group Home Manager
Sunrise Way Residence
07.2021 - Current
Front Desk Receptionist
Madison Square Properties
08.2018 - 08.2020
Customer Service Representative
Broadway San Diego
11.2017 - 08.2018
Esthetics
San Diego City College
Advanced Makeup
San Diego City College
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