Stacie Maddox Maddox
Hot Springs,AR
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Cosmetologist
Shear Madness
02.2021 - Current
- Researched latest trends in hair and makeup to stay updated on color, style, and technique.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Answered phone calls and emails to schedule client appointments.
Advertising Specialist
Malvern Daily Record
01.2018 - 01.2020
- Communicated campaign success and status reports to management by outlining progress and analyzing known performance indicators.
- Monitored online advertising content by performing minor maintenance and providing informed input on approachability and design.
- Developed, proofread and edited copy for adherence to brand standards and voice.
- Supported and administered operational goals by monitoring success in achieving profit objectives.
- Managed competing deadlines with efficiency.
Patient Registration Specialist
CHI St. Vincent
01.2016 - 11.2019
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Explained financial responsibilities to patients as well as payment options and potential collection procedures imposed upon patients and other responsible parties.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Gathered demographic and insurance information to register patients for medical appointments.
- Followed up on missed appointments with patients to reschedule and promote continuity of care.
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Maintained clean and organized workspaces to promote smooth operation and easy access to patient information.
Education
High School Diploma -
Lakeside High School
Hot Springs, AR05-2008
Skills
- Strong interpersonal skills
- Multi-tasking
- Problem-solving aptitude
- Electronic Health Records
- Patient Scheduling
- Problem-solving abilities
- Time management abilities
Timeline
Cosmetologist
Shear Madness
02.2021 - Current
Advertising Specialist
Malvern Daily Record
01.2018 - 01.2020
Patient Registration Specialist
CHI St. Vincent
01.2016 - 11.2019
High School Diploma -
Lakeside High School
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