Stacy Ball
Oklahoma City,OK
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
16
16
years of professional experience
Work History
Operations Manager
On Point Cleaning
Oklahoma City, Oklahoma
10.2018 - 01.2023
- Trained staff of 15 on expected standards and quality of general cleaning, health and safety requirements, and equipment operation
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
- Interacted well with customers to build connections and nurture relationships
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
Food Service Supervisor
JMS Restaurant Group, Inc.
Edmond, Oklahoma
09.2016 - 10.2018
- Oversaw training of more than 10 team members
- Prepared weekly schedules and assigned tasks to staff to maintain organized shifts and smooth operations
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
Administrative Assistant
Oklahoma City Ear, Nose, And Throat Clinic
Oklahoma City, Oklahoma
10.2013 - 09.2016
- Answered telephone calls to offer office information, answer questions, and direct calls to staff
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls
- Drafted agendas, recorded minutes and generated documents to facilitate meetings
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files
Medical Scribe Supervisor
Southwest Orthopaedic & Reconstructive Specialists
Oklahoma City, Oklahoma
10.2006 - 02.2013
- Trained new transcriptionists to improve skills in use of transcription equipment
- Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications
- Reviewed and edited documents for 100% accuracy of language and style
- Returned printed and electronic form-dictated reports for physician's review, signature, and corrections
Education
Bachelor of Arts - Organizational And Strategic Communication
05.2023
Skills
- Problem-solving
- Time management
- Communication skills
- Leadership experience
- MS Office
- G-Suite
Timeline
Operations Manager - On Point Cleaning
10.2018 - 01.2023
Food Service Supervisor - JMS Restaurant Group, Inc.
09.2016 - 10.2018
Administrative Assistant - Oklahoma City Ear, Nose, And Throat Clinic
10.2013 - 09.2016
Medical Scribe Supervisor - Southwest Orthopaedic & Reconstructive Specialists
10.2006 - 02.2013
Southeastern Oklahoma State University - Bachelor of Arts, Organizational And Strategic Communication
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