Stacy Barksdale-Coleman
Danville,VA
Summary
Energetic, Office Manager equipped to support day to day operational functions and accomplish business goals. Blends advanced organizational, technical, and business expertise to enhance workflows. Skilled in schedule management, payroll administration and business correspondence coordination. Focused on attentively assisting administration, office staff and customers as well as identifying opportunities for improvement. Disciplined and systematic professional thrives in high-pressure, team-based atmospheres.
Overview
17
17
years of professional experience
Work History
Office Manager
New Story Schools
Danville, VA
09.2022 - Current
- Support staff retention and onboarding
- Oversee day to day office operations, including receiving and organizing correspondence, answering and forwarding calls and creating business letters and records
- Maintained administrative systems responded promptly to school and business emails
- Work closely with Human Resources
- Maintained the office condition and arranged necessary repairs
- Maintained filing system for records, correspondence and other documents.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Reviewed files and records to obtain information and respond to requests.
- Used judgment and initiative in handling confidential matters and requests.
- Managed office budget to handle inventory, postage and vendor services.
- Coded and entered daily invoices with in-house accounting software.
- Provided administrative support to management team including preparing reports and presentations.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Prepared agendas for board meetings along with taking minutes during sessions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Human Resources Assistant
Family Dollar Distribution Center
Duncan, Oklahoma
08.2021 - 08.2022
- Filed paperwork, sorted and delivered mail, maintained office organization and recorded incoming shipments for corporate records
- Organized new employee orientation schedules for new hires
- Conducted on-boarding process of 10-20 new hires in one hour
- Answered and directed outbound and inbound phone calls
- Delivered friendly assistance with new hires throughout interviewing hiring process
- Created and completed personnel action forms for hires, terminations and title changes
- Post positions through approved recruitment channels
- Prepared monthly, weekly and daily logs using Microsoft Office
- Tracked various statistics and kept detailed records to support human resources
- Helped employees register for benefit programs using online portals
- Maintained staff directory and company policy handbook for human resources department.
Property Manager
Housing Management Resources
Danville, Virginia
05.2018 - 07.2021
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services
- Followed up on delinquent tenants and coordinated collection procedures
- Completed final move-out walk through with tenants to identify required repairs
- Maintained original leases and renewal documents in digital and hardcopy format for property management office
- Maintained sufficient number of units market-ready for lease
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
Assistant General Manager
Rent A Center
Danville, Virginia
09.2016 - 05.2018
- Resolved problems promptly and effectively to elevate customer approval
- Handled cash accurately and prepared deposits
- Motivated, trained and disciplined employees to maximize performance
- Managed team schedule with eye for coverage needs and individual strengths
- Completed inventory purchases and oversaw restocking
- Oversaw computer database and physical filing systems
- Built customer loyalty by devising promotions and products according to customer needs and budget.
General Manager
Family Christian Stores
Winston Salem, North Carolina
08.2014 - 06.2016
- Managed budget implementations, employee reviews, training, schedules and contract negotiations
- Developed and maintained relationships with customers and suppliers through account development
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems
- Implemented operational strategies and effectively built customer and employee loyalty.
Administrative Assistant
WYNC Radio
Yanceyville, North Carolina
04.2007 - 08.2014
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Executed record filing system to improve document organization and management
- Scheduled office meetings and client appointments for staff
- Monitored supervisor’s work and scheduled appointments, meetings and travel
- Developed and updated spreadsheet s and database to track, analyze and report on performance and sales data
- Processed invoices and expenses to facilitate on-time payment
- Organized weekly staff meetings and logged minutes for corporate records
- Maintained staff directory.
Education
No Degree - Business and Administration and Management
Southside Virginia Community College
High School Diploma -
Halifax County Senior High School
Skills
- Employee Interviews and Processing
- Advertising Techniques
- HR Support
- Applicant Screening
- Conducting Employee New Hire Onboarding/Orientations
- Benefit Explanations
- Office Management
- Administrative Support
- Workforce Management
- Expense Reporting
- Scheduling and Calendar Management
- Payroll Processing
- Human Resources
- Office Administration
References
References available upon request.
Timeline
Office Manager
New Story Schools
09.2022 - Current
Human Resources Assistant
Family Dollar Distribution Center
08.2021 - 08.2022
Property Manager
Housing Management Resources
05.2018 - 07.2021
Assistant General Manager
Rent A Center
09.2016 - 05.2018
General Manager
Family Christian Stores
08.2014 - 06.2016
Administrative Assistant
WYNC Radio
04.2007 - 08.2014
No Degree - Business and Administration and Management
Southside Virginia Community College
High School Diploma -
Halifax County Senior High School
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