Stacy Brown
Vinton,VA
Summary
Results-driven Territory Sales Account Manager with expertise in pipeline process optimization, effective relationship management, and competitive market evaluation. Proven track record in driving sales performance and cultivating key accounts.
Overview
24
24
years of professional experience
Work History
Territory Sales Account Manager
Earhart Industrial Service
08.2025 - Current
- Directed expansion of statewide territory by identifying and cultivating new business opportunities.
- Directed management and development of key accounts, including a $1M+ customer account, to foster enduring partnerships.
- Fostered strong customer relationships through consultative selling and strategic negotiation techniques.
- Evaluated territory market conditions and competitor activities to pinpoint high-potential prospects.
- Directed lead tracking pipeline management and forecasting processes using CRM tools.
- Cultivated and sustained robust relationships with key accounts to enhance sales performance.
- Evaluated market trends and competitive landscape to uncover new business opportunities.
General Manager of Operations
RNR Tire Express
08.2021 - 08.2025
- Directed performance initiatives for high-volume location, overseeing approximately $250,000 in monthly revenue.
- Sustained personal growth target of 5% quarter-over-quarter to enhance overall performance.
- Led and mentored a team of 10 employees in consultative sales techniques to enhance upselling capabilities.
- Surpassed sales targets by implementing effective promotions, add-on selling strategies, and disciplined customer follow-up.
- Cultivated new account opportunities by developing B2B relationships and engaging in community outreach.
- Achieved recognition as top-performing new store nationwide, demonstrating exceptional operational standards.
General Manager of Operations
EastCoast Aftermarket
01.2017 - 07.2021
- Supervised operational activities focused on sales leadership and customer satisfaction enhancement.
- Analyzed market trends and implemented growth strategies to maximize profitability by 10% annually and optimize operational processes.
- Oversaw employee mentorship and coaching initiatives, focusing on conflict resolution and strategies for performance enhancement.
- Improved service standards to drive higher 5 star customer satisfaction ratings and foster loyalty.
- Developed targeted training sessions focused on boosting staff capabilities and reinforcing high customer service benchmarks.
- Established and maintained vendor partnerships through strategic contract negotiations, ensuring favorable terms and pricing structures.
National Sales Account Executive
Patriots Custom Wheels
01.2015 - 01.2017
- Assisted customers in choosing wheels, tires, and audio packages, ensuring alignment with individual preferences and financial capabilities.
- Designed and launched targeted digital marketing initiatives to drive lead generation by 25% and optimize customer acquisition.
- Crafted and launched comprehensive sales initiatives to boost market presence and strengthen client relationships.
- Strengthened connections with key national accounts, focusing on enhancing revenue generation through strategic partnerships.
- Conducted comprehensive evaluations of market trends and competitor strategies to optimize product positioning and drive sales effectiveness.
Regional Sales Account Manager
Patriots Custom Wheels
10.2002 - 01.2015
- Spearheaded territory and account growth through strategic consultative selling and proactive account management.
- Spearheaded revenue growth from $500k to $4.5m annually through targeted marketing initiatives and lead generation strategies.
- Directed business account management initiatives to enhance customer retention and drive repeat revenue.
- Proposed innovative product solutions to drive conversion rate improvements.
- Fostered and maintained strategic relationships with key clients to drive sales performance.
- Implemented strategic sales initiatives to drive market share growth.
Education
Associate of Science - Business Administration And Management
Virginia Western Community College
Roanoke, VA04-2004
Skills
Sales metrics evaluation
Proficient in Salesforce
Pipeline process optimization
Proficient in CRM software
Effective relationship management
Geographic growth strategy
Effective time management
Efficient workflow management
Competitive market evaluation
Service excellence
Effective team management
Process optimization
CREDENTIALS
5-Star Customer Service Award
Best Performance New Store (2024)
TIA Certified Master Trainer
Timeline
Territory Sales Account Manager
Earhart Industrial Service
08.2025 - Current
General Manager of Operations
RNR Tire Express
08.2021 - 08.2025
General Manager of Operations
EastCoast Aftermarket
01.2017 - 07.2021
National Sales Account Executive
Patriots Custom Wheels
01.2015 - 01.2017
Regional Sales Account Manager
Patriots Custom Wheels
10.2002 - 01.2015
Associate of Science - Business Administration And Management
Virginia Western Community College