Summary
Overview
Work History
Education
Skills
Timeline
SoftwareDeveloper
Stacy Chapman

Stacy Chapman

AI Trainer/Senior Team Lead
Somerville,MA

Summary

Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Experienced with project management, team leadership, and strategic planning. Utilizes effective communication and problem-solving skills to drive team success. Knowledge of fostering collaboration and implementing process improvements to achieve organizational goals.

Overview

25
25
years of professional experience
1
1
year of post-secondary education

Work History

AI Trainer/Senior Team Lead

Independant Contractor at Mercor
08.2025 - Current

AI Trainer:
AI evaluation and annotation: Assessing AI-generated content (text, images, videos, etc) for quality, accuracy, and adherence to guidelines.
Maintaining an expert level understanding of the AI models , platforms, and processes to effectively support others.
Localized and described salient objects and events within image and video data to train AI models.
Proved successful working within tight deadlines and a fast-paced environment.

Support Role:
Served as the main point of contact for almost 3000 AI contractors including escalation management, sensitive data handling and internal communications standards.
Reduced average ticket resolution time through analyzing support trends.
Assisted in quality assurance through quality checks and certifications of several task types
Established best practices for project management, improving overall team performance and accountability.
Managed time efficiently in order to complete all tasks within deadlines.

Senior Team Lead
Assisted with day-to-day operations, working efficiently and productively with all team members.
Evaluated project outcomes and provided actionable insights for future strategic planning initiatives.
Performance management: Monitoring team metrics and providing constructive feedback to improve task accuracy and efficiency.
Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Co lead a team of close to 3000 AI taskers, effectively overseeing individual performance within multiple project groups.
Act as a senior point of contact and performance monitor for a subset of almost 3000 AI training contractors.
Mentor and coach a group of AI taskers translating project-wide goals for a large contractor workforce into actionable, individual performance targets.
Facilitate new hire onboarding sessions via Zoom, successfully integrating new contractors by providing comprehensive overviews of project guidelines and company culture.
Mentored and trained junior contractor's remotely, coaching them on complex guidelines and best practices to ensure a consistent standard of work across the team.
Fostering a positive work environment, driving engagement, and motivating my team to meet goals.
Streamlining team process's, allocating tasks effectively, and tracking progress.
Proven ability to learn quickly and adapt to new situations.
Skilled at working independently and collaboratively in a team environment.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours across night, weekend, and holiday shifts.
Adaptable and proficient in learning new concepts quickly and efficiently.

Rope Mat Weaver

Custom Cordage
06.2021 - 08.2025
  • Build beautiful and durable rope mats to be used wherever the client sees fit.
  • Solved complex construction issues promptly with creative problem-solving abilities, preventing costly delays or compromises in quality.
  • Achieved high levels of workmanship on every project by monitoring progress closely, providing guidance where necessary, and ensuring best practices were followed.

Dental Assistant

Apen Dental
09.2009 - 10.2014
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Documented patient dental health information, medical history, and vital signs for future reference.

Endodontic Dental Assistant

Endodontic Solutions
07.2007 - 08.2009
  • Collaborated with other dental professionals to develop comprehensive treatment plans for patients requiring multiple procedures.
  • Streamlined dental imaging processes, producing high-quality radiographs for accurate diagnoses and timely treatments.
  • Assisted in the fabrication of custom restorations, improving patient fit and comfort while reducing wait times for final adjustments.
  • Performed preliminary assessments of patients'' oral health status prior to their consultation with the dentist, expediting treatment planning processes.
  • Improved patient satisfaction with gentle chairside manner and empathetic approach to care.
  • Supported dentists during complex endodontic surgeries, ensuring successful treatment results.
  • Utilized specialized endodontic equipment such as apex locators and rotary systems proficiently during procedures, contributing to successful outcomes.
  • Assisted with root canal treatments for better patient outcomes and faster recovery times.

Bridal Consultant

Brenda's Bridal
04.2001 - 06.2007
  • Assisted brides in selecting the perfect gown by carefully listening to their preferences and offering expert advice based on body type, venue, and personal style.
  • Demonstrated excellent problem-solving skills when addressing any challenges faced during fittings or alterations appointments, ensuring client satisfaction at all times.
  • Provided emotional support for stressed brides throughout their wedding planning journey by offering compassionate guidance in addition to fashion expertise.
  • Educated brides on proper gown care, fitting procedures, and alterations timelines to set realistic expectations and avoid last-minute stressors.
  • Managed inventory control systems to maintain accurate stock levels, minimize loss, and optimize sales opportunities for the boutique.
  • Delivered exceptional customer service during all stages of the bridal gown selection process, from initial consultation through final fittings and pick-up dates.
  • Coordinated closely with alteration specialists to ensure timely completion of customizations according to each bride''s unique specifications.

Education

Highschool Curriculum -

Erskine Academy
So. China, ME
06.2000

Professional Certificate - Introduction To Generative AI

EdX
09.2025 - 03.2026

Professional Certificate - CS50s Introduction To Programming With Python

EdX
09.2025 - 06.2026

Professional Certificate - Remote Work Revolution For Everyone

EdX
06.2025 - 06.2025

Skills

  • Continuous Improvement Mindset

Teamwork and collaboration

Problem-solving

Time management

Multitasking Abilities

Excellent communication

Critical thinking

Organizational skills

Effective communication

Adaptability and flexibility

Data-driven decision making

Analytical thinking

Interpersonal skills

Self motivation

Task prioritization

Timeline

Professional Certificate - Introduction To Generative AI

EdX
09.2025 - 03.2026

Professional Certificate - CS50s Introduction To Programming With Python

EdX
09.2025 - 06.2026

AI Trainer/Senior Team Lead

Independant Contractor at Mercor
08.2025 - Current

Professional Certificate - Remote Work Revolution For Everyone

EdX
06.2025 - 06.2025

Rope Mat Weaver

Custom Cordage
06.2021 - 08.2025

Dental Assistant

Apen Dental
09.2009 - 10.2014

Endodontic Dental Assistant

Endodontic Solutions
07.2007 - 08.2009

Bridal Consultant

Brenda's Bridal
04.2001 - 06.2007

Highschool Curriculum -

Erskine Academy
Stacy ChapmanAI Trainer/Senior Team Lead