Stacy Chatman

• Ensured a clean and organized store by implementing rigorous cleaning protocols for overnight staff.
• Facilitated smooth shift transitions in collaboration with daytime management for operational consistency.
• Mentored staff members to reduce employee turnover and foster a supportive work culture.
• Provided exceptional service during overnight hours, effectively addressing customer concerns.

• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Coached team members in techniques necessary to complete job tasks.

• Built strong relationships with customers through positive attitude and attentive response.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Conducted training and mentored team members to promote productivity and commitment to friendly service.
• Assisted customers with locating merchandise and providing product information.

Processed topstock on a daily basis

Vizpick bins and run picks for the store

Ran freight as needed

Zoned store as needed

Switched out features or fill features as needed

Maintained bins keeping them clean and organized

Helped with training of new associates

Set up for truck

Unload grocery truck, milk, FDD

• Collaborated with other departments to develop cross-merchandising strategies that boosted overall store sales performance.
• Ensured compliance with food safety standards, maintaining high levels of quality control within the department.
• Maximized sales performance with effective inventory management and stock rotation practices.
• Collaborated with store management to optimize overall store performance and meet company goals.
• Utilized analytical tools such as planograms and endcap displays in order to maximize shelf space efficiency while optimizing visual appeal for customers.
• Implemented successful promotional campaigns to increase sales and drive customer engagement.
• Reduced shrinkage rates by closely monitoring inventory levels and addressing discrepancies promptly.
• Led a team of employees, providing ongoing training and development for optimal performance.
• Managed grocery department operations, ensuring a clean and organized store environment.
• Engaged customers and provided very high level of service and support, helping find desired products and items.
• Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
• Performed key tasks to promote inviting grocery store appearance.
• Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Managed time efficiently in order to complete all tasks within deadlines.
• Picked bins for total store
• Binned all overstock for that shift

• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Took ownership of customer issues and followed problems through to resolution.
• Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
• Reduced customer complaints, proactively addressing issues and implementing effective solutions.