Stacy Dalton
Temecula,CA
Summary
Energetic, self-motivated and a personable sales professional with over 25 years of hospitality sales experience. Hardworking Sommelier skilled in sales, communication and organization. Experienced at building strong rapport with clients to exceed supplier's quotas and exceed company goals. Continuously analyze accounts to identify new opportunities for placements and drink menus.
Overview
10
10
years of professional experience
Work History
Wine Sales Representative
Miramonte Winery
Temecula, CA
08.2022 - Current
- Educated clients on proper food pairing suggestions for each wine variety, increasing overall enjoyment of the product experience.
- Increased wine sales by conducting winery tastings and engaging customers with product knowledge.
- Managed a diverse portfolio of wines, consistently meeting or exceeding monthly sales targets set by the company.
- Trained new sales representatives, resulting in more efficient team performance and improved customer service.
- Demonstrated a deep understanding of the wine portfolio through continuous education and professional development opportunities.
Wine Consultant
Wiens Family Cellars
03.2021 - 02.2022
- Conducted wine presentations to educate guests and staff on the extensive winery portfolio
- Performed private cellar room tastings, signed up new members for wine club and exceeded sales goals for wine sales and memberships.
- Maintained detailed records of customer preferences, enabling targeted marketing efforts for future promotions or events.
- Efficiently resolved any customer complaints or issues, maintaining high levels of satisfaction among patrons.
- Increased repeat business by cultivating lasting relationships with clients through attentive service and genuine rapport building
Insurance Sales Agent
Automobile Club of Southern California
12.2019 - 03.2021
- Top sales agent for New Insurance Policies while attending to and maintaining existing customer needs
- Educated clients on insurance products, enabling them to make informed decisions regarding their coverage needs.
- Developed strong relationships with clients through consistent communication and exceptional customer service.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Generated quotes and proposals for clients to match individual needs.
Inside Sales Representative
Southern Glazer's Wine And Spirits
Cerritos, CA
04.2016 - 11.2018
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Chain Sales Merchandiser
Southern Glazer's Wine And Spirits
Cerritos, CA
04.2014 - 06.2016
- Managed over 30 National accounts within a 30 mile radius
- Collaborated with store personnel to ensure seamless execution of promotions, including setting up point-of-sale materials and special event displays.
- Ensured compliance with all company policies and procedures regarding inventory management, merchandise handling, and loss prevention measures.
- Supported regional sales manager in achieving monthly targets by effectively executing merchandising strategies across multiple territories.
- Increased in-store visibility of products by designing attractive displays, ensuring proper signage, and regularly rotating stock.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
Education
Bachelor of Science - Hotel Restaurant Management
University of South Carolina
Columbia, SCHBSC -
WSET 2 -
Certified Sommelier Level One -
Skills
- Goal-oriented mindset
- Product presentation
- Brand Promotion
- Creative Thinking
- Extensive Wine Knowledge and Certifications
- Strong Communication and Interpersonal Skills
- Decision-Making
- Goal-Driven
- Relationship Building
Timeline
Wine Sales Representative
Miramonte Winery
08.2022 - Current
Wine Consultant
Wiens Family Cellars
03.2021 - 02.2022
Insurance Sales Agent
Automobile Club of Southern California
12.2019 - 03.2021
Inside Sales Representative
Southern Glazer's Wine And Spirits
04.2016 - 11.2018
Chain Sales Merchandiser
Southern Glazer's Wine And Spirits
04.2014 - 06.2016
Bachelor of Science - Hotel Restaurant Management
University of South Carolina