stacy dennin
Columbus,IN
Summary
Dynamic Assistant Store Manager at GetGo Gas Station with a proven track record in enhancing customer experience and driving sales. Skilled in problem-solving and retail operations, I successfully improved customer satisfaction ratings through effective team leadership and strategic inventory management. Committed to fostering a positive work culture and achieving operational excellence.
Overview
2026
2026
years of professional experience
Work History
Caregiver
FreedomCare
Indianapolis, IN
10.2025 - 02.2026
- Delivered compassionate personal care to enhance client comfort and well-being.
- Assisted clients with daily living activities, promoting independence and dignity.
- Monitored and documented client health conditions, ensuring timely communication with healthcare professionals.
- Developed personalized care plans in collaboration with families and medical teams.
- Implemented effective time management strategies to optimize caregiving schedules and service delivery.
- Advocated for client needs, facilitating access to additional resources and support services.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Assistant Store Manger
GetGo Gas Station
Columbus, IN
2017 - 10.2025
- Assisted in daily operations and maintained store organization to enhance customer experience.
- Supported inventory management processes, ensuring stock levels met demand efficiently.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with team members to implement promotional displays and merchandising strategies.
- Learned cash handling procedures, accurately processing transactions and managing registers.
- Participated in training sessions to develop product knowledge and sales techniques.
- Monitored store cleanliness and compliance with safety standards to ensure a welcoming environment.
- Engaged in staff scheduling discussions, contributing to efficient workforce management practices.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Analyzed customer feedback and implemented strategies to improve customer experience.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Implemented loss prevention tactics to deter thefts while maintaining a welcoming environment for all customers.
- Developed and maintained strong relationships with vendors to facilitate timely product delivery.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
High School Diploma -
Waukegan High School
Waukegan, IL08.1998
Skills
Problem-solving
Customer service
Customer experience
Customer service and engagement
Retail operations
Customer relations
Time management
Team building and leadership
Attention to detail
Customer service management
Store organization
Store opening and closing
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Caregiver
FreedomCare
10.2025 - 02.2026
Assistant Store Manger
GetGo Gas Station
2017 - 10.2025
High School Diploma -
Waukegan High School