Self-motivated, dedicated and focused individual with 20+ years of professional experience offering strong communication and quick thinking skills. Excels at prioritizing, completing multiple tasks simultaneously and following through to deliver high quality results.
Overview
21
21
years of professional experience
Work History
Nursing Administration Assistant
Bakersfield Memorial Hospital
09.2021 - 07.2026
Developed and updated spreadsheets and databases to track, analyze, and report on performance data.
Prepares and audits data review for EMTALA
Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Direct assistant to all Nursing Directors.
Restocked supplies and placed purchase orders to maintain adequate stock levels for multiple departments.
Booked airfare, hotel, and ground transportation to coordinate office travel.
Assisted with development and implementation of new administrative procedures.
Updates and maintains Nursing Excellence website.
Coordinated and scheduled meetings and conference calls to optimize scheduling of nursing Director staff.
Prepares documents for sake keeping, assists departments with creating, printing and laminating of any signs or educational materials.
Performs duties of Daisy Coordinator, Magnet and Pathways to Excellence assistant.
Preforms duties of Leader Rounder, and provides assistance to Patient Experience for DCI meetings, spreadsheets and overall increasing of patients experience.
Office Manager
GGMP Veterans Corporation
09.2019 - 02.2020
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Oversaw office financial management, including AP/AR and payroll administration.
Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
Provided updates and managed inquiries for delivery of quality products and services.
Reviewed budgetary data for accuracy and consistency with goals and objectives.
Spearheaded presentations with finance leaders, providing statistical data utilized in making financial decisions.
Completed billing, collections and reporting duties on daily basis.
Handled supply purchases and inventory management for office operations and equipment maintenance.
Reviewed bank account statements to reconcile accounts by documenting correct financial information in general ledger.
Monitored and tracked expenses to keep business on track with financial targets.
Maintained current accounts by creating detailed delinquency management and collections strategies.
Handled employees schedules, payroll and upheld company's policies and procedures with staff.
Held staff accountable for their productivity, attendance and behaviors.
Office Manager
GO GREEN Mobile Power
07.2018 - 08.2019
Oversaw office financial management, including AP/AR and payroll administration.
Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.
Elevated productivity initiatives and managed presidential calendar, including coordinating itinerary and scheduling appointments.
Evaluated and identified ineffective workflow processes to devise and implement solutions which achieved greater productivity and personnel performance.
Completed billing, collections and reporting duties on daily basis.
Oversaw all day-to-day office operations, such as receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Managed all social media, created and composed all marketing materials and maintained company website.
Patient Finance Services Representative
Adventist Health Bakersfield
01.2016 - 06.2018
Extracted and post all SSI Remits off of Social Security's online database to hospital drive files.
Balanced daily bank statement and process deposits using RCI/Cerner system.
Balanced payment batches on RCI to corresponding EOB from Insurance provider.
Balanced cash from all registers within hospital departments and prepared Brinks Deposits.
Researched and resolved differences in deposits & EOB from payers.
Team leader for monthly and yearly goals within facility.
Account resolution specialist
Provided patient assistance in regards to payments, amount owed and posting of Self Pay transactions.
Assisted accounting department with research of items posted by employees in all departments of hospital.
Operations Manager
Go Green Equipment Leasing
10.2014 - 05.2015
Daily operations of office, answering phones, clerical and data input. Billing and accounting duties.
Invoicing customers and daily balancing of books.
Daily reporting, monitoring of fleet, managing and building business partner relationships.
Scheduled Board of Directors meetings and assisted with meeting materials and agendas.
Served as Profession Representative of CEO to executive clients, investors and board members.
Managed all social media programs, including Internet forums, blogs, social networking applications, and website and message boards.
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Coordinated pre-show and post-show activities at trade shows. Coordinated all company events, training and travel arrangements for employees and Partners.
Coordinated office activities and operations to secure efficiency and compliance with company policies
Senior New Accounts Representative
Bank of the Sierra
12.2005 - 10.2014
Specialized in building strong customer relationships and recognizing customer needs.
Opened new personal and business accounts, including checking, savings and lines of credit.
Compiled information about new accounts, enter account information into computers, and file related supporting documentation.
Specialized in MSB account opening.
Answered customers’ questions, and explain available bank services and products.
Researched and resolved customer issues on all bank products.
Performed Teller duties as needed as well as providing training to others.
Obtained Supervisor role/duties in multiple offices.
Managed opening and closing times for main branch.
Scheduled staffing for multiple branch locations.
Oversaw daily operations of branch, assisted fellow coworkers in all activities.
Scheduled meetings for VIP Clients with Area Manager.
Scheduled training, conducted weekly branch meetings and maintained record of branch goals.