STACY ESTY
SPRING,USA
Summary
Dynamic professional with extensive experience in system support, dedicated to delivering impactful results through effective troubleshooting, network management, and software maintenance. Proven ability to foster team collaboration while adapting to evolving requirements in fast-paced environments, ensuring seamless operations and enhanced productivity. Recognized for reliability, strong problem-solving skills, and exceptional communication. Drives success by leveraging technical expertise and a proactive approach to challenges. Committed to continuous improvement and innovation, consistently striving to exceed expectations and contribute to organizational goals.
Overview
18
18
years of professional experience
Work History
CANS District System Support Specialist/Manager IV
Texas Department of Family and Protective Services
Humble, TX
01.2024 - Current
- Performs highly complex (senior-level) managerial work administering the daily operations and activities of an agency’s business function, division, or department.
- Work involves establishing goals and objectives; developing guidelines, procedures, and policies; developing schedules, priorities, and standards for achieving established goals; coordinating and evaluating business function, division, or department activities; developing and evaluating budget requests; and monitoring budget expenditures.
- Supervises the work of others and work under limited supervision, with moderate latitude for the use of initiative and independent judgment.
- Achieve project objectives by guiding team efforts and fostering collaboration.
- Exercise independent judgment and initiative to navigate challenges and drive results.
- Develop training materials for staff on system functionality and best practices.
- Analyze system performance metrics to identify areas for improvement and recommend solutions.
- Lead initiatives to enhance user experience by implementing feedback mechanisms for system improvements.
- Provide technical support for software applications utilized in case management.
- Troubleshot hardware and network issues, ensuring system availability for end-users.
- Collaborate with cross-functional teams to streamline operational processes and improve efficiency.
Adjunct Professor
Lone Star College University Park
Houston, TX
01.2015 - Current
- Developed comprehensive course materials that significantly improved student engagement and learning outcomes.
- Led classroom discussions that promoted critical thinking and teamwork among students.
- Introduced innovative teaching methods that catered to diverse learning preferences, enhancing information retention.
- Provided mentorship to students, facilitating their academic success through tailored support.
- Conducted evaluations of student performance, delivering constructive feedback to drive continuous improvement.
- Collaborated with faculty to create interdisciplinary courses aligned with institutional goals.
- Cultivated strong relationships with students, guiding them in personal and academic development while coaching on effective study habits.
Program Specialist V
Texas Department Of Family And Protective Services
Humble, TX
03.2024 - 11.2024
- Achieved improved access to services and reduced bias in decision-making through collaboration with staff and stakeholders on disproportionality and disparities initiatives.
- Enhanced cultural competency skills among DFPS staff at all levels to address systemic factors contributing to disproportionality.
- Fostered favorable outcomes in DFPS programs serving children, families, and vulnerable populations.
- Communicated the decision to conclude grant-funded positions by September 2025, enabling proactive planning.
- Fostered exploration of external job options to ensure continued career growth.
CPS Kinship Supervisor II
Texas Department of Family and Protective Services
Humble, TX
12.2016 - 03.2024
- Achieved successful identification of kinship placements for children in DFPS conservatorship through effective leadership of kinship caregiver specialists.
- Delivered comprehensive supervision to ten kinship development workers and human service technicians across multiple locations. Increased relative and kin participation in the initiative through strategic community outreach activities. Drove the success of assigned initiatives and programs by implementing effective strategies that met organizational goals and complied with policies.
- Contributed to program continuity by performing additional duties as required. Fostered an environment of cultural inclusiveness within the program area. Maintained strong relationships with caregivers, service providers, DFPS personnel, and community agency officials.
- Established a robust regional network that empowered kinship care workers with knowledge of community services, facilitating coordinated support for kinship placements.
CPS Kinship Specialist IV
Texas Department of Family and Protective
Humble, TX
07.2008 - 12.2016
- Identified kinship placements for children in CPS conservatorship through collaboration with DFPS personnel.
- Provided supportive services for families, including training, case management, family counseling, support groups, and information referrals to enhance family stability.
- Facilitated child development training and support groups to foster community engagement.
- Coordinated essential services and assisted families in obtaining financial assistance to stabilize placements.
- Evaluated caregivers' eligibility for kinship stipends and tracked fund utilization to maintain compliance with state agency guidelines.
- Empowered caregivers to participate in developing plans that prioritize child safety, permanency, and well-being.
- Contributed to CPS meetings and case staffing while maintaining thorough documentation of interactions with caregivers and children.
- Engaged with Department of Family and Protective Services regional and state office staff and community members to strengthen support networks.
Education
Graduate Certificate - Human Resource Management
University of Phoenix
05-2016
Master of Education - Health Education
University of Houston- College of Education
05-2014
Master of Social Work - Clinical Social Work
University of Houston- Graduate College of Social Work
05-2012
Bachelor of Arts - Psychology-Social Self
The College of New Jersey
12-2006
Skills
- Analysis of psychosocial influences across diverse groups
- Leading collaborative problem-solving sessions
- Interdisciplinary treatment planning
- Coordination with service agencies
- Strengthen team dialogue
- Implementing ongoing program reviews
- Identify health priorities for individuals and communities
- Strategic planning for health promotion
- Strong communication skills in both verbal and written forms
HONORS/AFFLIATIONS
2017 DFPS Regional Statewide Kinship Collaboration Liaison
2017 Nominee for Adjunct Faculty Excellence Award, 2016 Adjunct Faculty Liaison
2012 Golden Key Nation Honor Society, Top 15% of Students Graduate at the University of Houston
2012 Phi Alpha Honor Society- National Honors Society for Social Workers
Timeline
Program Specialist V
Texas Department Of Family And Protective Services
03.2024 - 11.2024
CANS District System Support Specialist/Manager IV
Texas Department of Family and Protective Services
01.2024 - Current
CPS Kinship Supervisor II
Texas Department of Family and Protective Services
12.2016 - 03.2024
Adjunct Professor
Lone Star College University Park
01.2015 - Current
CPS Kinship Specialist IV
Texas Department of Family and Protective
07.2008 - 12.2016
Graduate Certificate - Human Resource Management
University of Phoenix
Master of Education - Health Education
University of Houston- College of Education
Master of Social Work - Clinical Social Work
University of Houston- Graduate College of Social Work
Bachelor of Arts - Psychology-Social Self
The College of New Jersey