Stacy Flowers
Pahrump,NV
Summary
Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
Overview
21
21
years of professional experience
Work History
Childcare Provider
Flowers Day Kare
04.2022 - Current
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
Intake Specialist / Case Manager
The Midnight Mission
03.2017 - 05.2020
- Answered phone calls and provided new clients with required paperwork to initiate service.
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
- Completed intake assessment forms and filed clients' charts.
- Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
Emergency Medical Dispatcher/Administrative Assistant
United Air and Ground Ambulance
09.2012 - 07.2016
- Answer incoming phone calls and dispatch crews to difference location in the Los Angeles area
- Dispatch crews to convalescent homes for transfers and Emergency Calls
- Provide pre-arrival emergency medical instructions
- Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the assistant to the registrar and admissions offices
- Obtain part-time information for pick-ups
- Coordinated travel arrangements, and prepare schedules for crews and patients
- Ride alone with crew to take patience to dialysis appointments
- Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work
- 2012 to2016
- Supervisor Kevin Lee
- 310.672.9100
- $18.75 Hr
Temporary Demographic Surveyor/Temporary Weather Activated Assistant
Los Angeles Homeless Services Authority
12.2015 - 03.2016
- $15.00 Per Survey
- Providing the homeless with meals nightly, with a warm and comfortable and safe place to stay nightly during unbearable weathers
- Going to different neighborhoods inquiring information from the homeless as of why they feel they are in their current situation
- Surveying homeless people and issuing food gift cards
- P/T2015-2016
- Supervisor Clementina Verjan
- 213.683.3333
Freight Supervisor
Dollar Tree
12.2009 - 12.2011
- Provided exceptional services and ensure customer satisfaction
- Oversee receiving and shipping operations on a daily basic
- Supervise freight flow processes and maintain stock room
- Manage the freight team efficiently to ensure on-time delivery of orders
- Address customer inquiries and concerns regarding orders deliveries in a timely fashion
- Schedule regular equipment inspection to maintain it in good working condition
- Provide assistance to freight crew when loading, unloading and stocking merchandise
- 2009-2011
- Supervisor Glendy Arona
- 702.360.3408
- December2009-December2011 $11.75 Hr
Cashier/Assistance Manager
Macy’s
04.2004 - 06.2009
- Provided product and service information
- Resolving product and services issues
- Open customer accounts by recording account information and check daily cash accounts
- Provided training for new cashiers
- Maintain daily, weekly and monthly report of transactions
- Open and close the store
- 2004-2009
- Contact HR Department
- 702.877.331
- April2004- June2009 $10.25 Hr
Education
High School - undefined
Century High School
Los Angeles, CASkills
- Office Skills: Office Management, Records Management, Spreadsheets/Reports, Event Management, Calendaring, Front-Desk Reception, Executive Support, Travel Coordination
- Computer Skills: MS Word, MS Excel, MS PowerPoint, MS Outlook, Windows
Timeline
Childcare Provider
Flowers Day Kare
04.2022 - Current
Intake Specialist / Case Manager
The Midnight Mission
03.2017 - 05.2020
Temporary Demographic Surveyor/Temporary Weather Activated Assistant
Los Angeles Homeless Services Authority
12.2015 - 03.2016
Emergency Medical Dispatcher/Administrative Assistant
United Air and Ground Ambulance
09.2012 - 07.2016
Freight Supervisor
Dollar Tree
12.2009 - 12.2011
Cashier/Assistance Manager
Macy’s
04.2004 - 06.2009
High School - undefined
Century High School
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