Summary
Overview
Work History
Education
Skills
Certification
Degree
Timeline
Generic

Stacy Freeman

Lorain,OH

Summary

Medical Assistant with 19 years of experience in outpatient and surgical settings. Skilled in Epic, Microsoft Office, and Excel, with a proven track record in patient care and medical office management. Consistently achieves high patient satisfaction and compliance with regulatory standards. Strong ability to establish trust and rapport with patients through effective communication.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Medical Assistant

Cleveland Clinic
Lorain, OH
07.2022 - Current
  • I work one on one with the Orthopedic surgical team preparing patients for knee or hip replacements once all other conservative treatments have failed.

Medical Assistant

Cleveland Clinic
11.2015 - 07.2022
  • Managed multiple advanced practice providers in a high-traffic walk-in clinic serving patients aged two and older.
  • Conducted triage, performed patient assessments, and obtained vital signs efficiently.
  • Placed orders and conducted point-of-care testing to ensure timely diagnostics.
  • Set up and assisted in various medical procedures while ensuring patient comfort.
  • Executed follow-up phone calls to monitor patient progress and satisfaction.
  • Demonstrated leadership by creating staff schedules and managing supply orders.
  • Trained new employees and precepted students to enhance team capabilities.
  • Gained leadership skills through active participation in clinic operations.

Medical Assistant

Cleveland Clinic
05.2014 - 11.2015
  • Operated Sysco phone system for incoming patient triage calls, scheduling, and coordination of care.
  • Developed protocols for more efficient work flow
  • Successfully maintained healthy relationships with 7 physicians within a busy practice
  • Responsible for preparing patients for physician visits by ensuring up-to-date health maintenance and ordering necessary tests such as colonoscopies, blood work, immunizations, ensuring outside records had been received.

Medical Assistant

Cleveland Clinic
12.2011 - 05.2014
  • Was involved in Medication Reconciliation Team
  • Started the Green Team initiative for the REJ Health Center which promoted recycling and appropriate disposal practices
  • Ran a busy physician in an internal medicine practice

Medical Assistant

Cleveland Clinic
11.2009 - 12.2011
  • Served as the Joint Commission ambassador for Taussig Cancer Institute
  • Duties included completing patient assessments, obtaining vital signs, performing EKGs, administering injections, phlebotomy, assisting in emergent situations, calling in admission reports, assisting in sterile procedures, ordering store room supplies

Medical Assistant

Westshore Primary Care
Sheffield Village, OH
11.2006 - 11.2009
  • Flourished as sole MA at a busy internal medicine practice
  • Responsibilities included ensuring consistent patient flow, obtaining vital signs, assisting in stress tests and minor medical procedures, cardiac holter monitor set up, EKGs, crash cart maintenance, and medication administration, as well as clerical duties

Education

Medical Assistant diploma -

Remington College
North Olmsted, OH
09.2006

Skills

  • EKG and POCT proficiency
  • Phlebotomy expertise
  • Medical office management
  • Vital signs assessment
  • Injection administration
  • Student preceptorship
  • HIPAA and JCAHO compliance
  • Patient education
  • Clerical support functions
  • Sterile procedure assistance
  • Scheduling and coordination
  • Epic EMR proficiency
  • Microsoft Office skills

Certification

  • American Heart Association Basic Cardiac Life Support
  • HIPPA/OSHA trained
  • Certified by Alzheimer's Association
  • State tested nursing assistant 1997-2006

Degree

MA

Timeline

Medical Assistant

Cleveland Clinic
07.2022 - Current

Medical Assistant

Cleveland Clinic
11.2015 - 07.2022

Medical Assistant

Cleveland Clinic
05.2014 - 11.2015

Medical Assistant

Cleveland Clinic
12.2011 - 05.2014

Medical Assistant

Cleveland Clinic
11.2009 - 12.2011

Medical Assistant

Westshore Primary Care
11.2006 - 11.2009

Medical Assistant diploma -

Remington College

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