High-energy Office Administrator with proven leadership, critical thinking and project management abilities gained during a 20-year administrative career. Talented problem-solver proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Hi, I’m
Stacy Geschwindner
North Brunswick,NJ
Summary
Overview
30
years of professional experience
Work History
DOUGLAS ELLIMAN OF NJ, LLC.
Office Administrator
05.2018 - 12.2023
Job overview
- Answered multi-line phone system, routing calls,
- delivering messages to staff and greeting visitors
- Aided in employee onboarding through training new hires on office procedures, software applications, company policies
- Processing of all new listing paperwork, sales contracts & commissions
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills
- Preparing and processing monthly expense reports
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities
- Weekly & Monthly Sales Reporting
- Calendar Management
- Streamlined office processes by implementing efficient organizational systems and digital tools
- Managed travel arrangements for executives or visiting clients to ensure seamless logistics coordination during business trips
- Contributed to a positive work environment by fostering strong working relationships among colleagues
- Managed time efficiently in order to complete all tasks within deadlines.
- Adaptable and proficient in learning new concepts quickly and efficiently.
TOLL BROTHERS, INC.
Assistant Sales Manager
08.2014 - 02.2016
Job overview
- Show residential properties and demonstrate the features and benefits of available floor plans
- Provide close, personal client attention and tenacious follow up to ensure best service
- Convert prospects to closed sales to meet monthly sales projections
- Monitored competitors'' activities and adjusted tactics accordingly, ensuring a competitive edge in the market
- Developed strong client relationships for repeat business and increased referrals
- Design and updated marketing materials
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues
- Perform competitive product analysis
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives
- Modeled strong negotiation skills to help team members close tough deals with lucrative clients
- Developed an excellent rapport with on-site managers, construction, architect and builders
STASSE & COMPANY, LLC.
Contract Manager
01.2009 - 01.2014
Job overview
- Maintain numerous daily, weekly and monthly reports that track traffic, sales and demographic of the sales office visit
- Kept a continuous log of purchasers from contract signing to closing
- Update print material with current pricing and information for distribution to local real estate brokers and customers
- Responsible for maintaining a working sales office with fully stocked hospitality center and necessary paperwork
- Maintain relationships with local real estate professionals, attorneys, lenders and construction
- Updated and maintained a working database for customer follow up
- Assisted the Director of Sales and Marketing
- Achieved a sales volume of over $214,000,000 to date
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates
- Sold a total of 305 homes
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs
- Through superior negotiation skills increased price per square foot by 8%
- Received Sales and Marketing awards for both 2012 & 2013
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals
BEAZER HOMES, INC.
New Home Counselor
07.2005 - 11.2008
Job overview
- Managed the startup of 3 new developments consisting of single family, condos and active adult communities
- Successfully sold out all three communities well within projected close out dates
- Assisted new home buyers with all interior and exterior selections including block, brick, roofing, flooring, plumbing etc
- Enhanced customer satisfaction by providing personalized guidance throughout the new home buying process
- Generated additional revenue of 10% through sales of structural upgrades
- Effectively resolved customer concerns, maintaining a high level of trust and satisfaction throughout the home buying journey
- Drove realtor traffic by building and maintaining broker relations
- Consistently met and exceeded sales goals in all National Sales Promotions
- Streamlined communication between buyers and builders, ensuring timely completion of projects
- Increased client referrals by building strong relationships with satisfied homeowners
INSTITUTE FOR BREAST CARE
Front Desk Receptionist
03.1994 - 01.1998
Job overview
- Enhanced customer satisfaction by providing efficient and professional front desk services
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits
- Streamlined office operations for improved productivity with effective organization and communication skills
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines
- Confirmed appointments, communicated with clients, and updated client records
- Coordinated meeting room reservations and set-up requirements for various events or conferences held onsite
Education
American School of Business
NJ Real Estate License
2005
University Overview
Bergen County Technical SchoolsHackensack, NJ
Certificate from Management Information Systems
1993
University Overview
Ridgefield Memorial High SchoolRidgefield, NJ
High School Diploma
06.1991
University Overview
Skills
- MS Office
- Word Processing
- Follow Up Boss
- Sisu
- Showing Time
- All NJ MLS Platforms
- Canva
- Adobe Pro
- Time Management
- Customer Relationship Management
- Effective Written and Verbal Communication
- Problem-Solving Techniques
Certification
- Current NJ Real Estate License
- Current NJ Health Insurance License
Hobbies
Hobbies
Enjoy gardening, reading and camping with my husband
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Timeline
Office Administrator
DOUGLAS ELLIMAN OF NJ, LLC.
05.2018 - 12.2023
Assistant Sales Manager
TOLL BROTHERS, INC.
08.2014 - 02.2016
Contract Manager
STASSE & COMPANY, LLC.
01.2009 - 01.2014
New Home Counselor
BEAZER HOMES, INC.
07.2005 - 11.2008
Front Desk Receptionist
INSTITUTE FOR BREAST CARE
03.1994 - 01.1998
American School of Business
NJ Real Estate License
Bergen County Technical Schools
Certificate from Management Information Systems
Ridgefield Memorial High School
High School Diploma