Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stacy Hack

Chandler,AZ

Summary

Seeking a professional career utilizing analytical and problem solving skills that promotes opportunity for professional and personal growth


Overview

16
16
years of professional experience

Work History

Mortgage Loan Originator

Mortgage Calculator Company, LLC
02.2023 - Current
  • Follow up with new prospects and existing clients
  • Interview clients about their home loan objectives and financial situation
  • Educate clients on loan programs offered
  • Identify programs they may qualify for, customize the best home loan solution for the client, explain benefits, gain agreement to move forward, collect all required documentation, and work together to lead them to loan closing

Executive Fresh Start Credit Consultant

Rocket Mortgage
08.2016 - 12.2022
  • Analyzed credit reports
  • Contacted clients that were unable to qualify for a loan due to credit, discussed their loan objectives and goals, individual financial situations, possible loan program options, and credit qualifications needed for specific programs to achieve their loan goals
  • Provided clients customized short term credit improvement strategies, and advised on actions they should take to improve their credit quickly to help qualify for home financing
  • Managed a pipeline of new prospects and existing clients, followed up, verified credit approval status, and helped clients move forward with the home loan application process

Mortgage Loan Officer

Rocket Mortgage
02.2015 - 08.2016
  • Completed Mortgage Loan Officer training program and certification, obtained NMLS and state licenses needed to negotiate mortgage loans
  • Followed up with new prospects and existing clients
  • Interviewed clients about their home loan objectives and financial situation
  • Educated clients on loan programs offered
  • Identified programs they may qualify for, customized the best home loan solution for the client, explained benefits, gained agreement to move forward, collected all required documentation, and worked together to lead them to loan closing

Financial Services Associate

AmTrust Bank
04.2010 - 02.2015
  • Provided customer service and various teller cash or deposit transactions
  • Uncovered sales opportunities, educated clients on product benefits and offered banking solutions
  • Opened new personal and business banking accounts including checking, savings, certificate, trust and IRA
  • Assisted branch management with routine operations; scheduling, audits, teller cash counts, alarm testing, inventory items, cash shipments, ordering, disclosures, compliance postings, dormant accounts, safe boxes, record retentions and more in order to ensure compliance

Personal Banker

BNC National Bank
01.2007 - 03.2010
  • Provided customer service and various teller cash or deposit transactions
  • Uncovered sales opportunities, educated clients on product benefits and offered banking solutions
  • Opened new personal and business banking accounts
  • Assisted branch manager with various other operations and branch audits

Education

Business

Scottsdale Community College
Scottsdale, AZ

Diploma

Chino Valley High School
Chino Valley, AZ

Skills

  • 10 Key Typing
  • Microsoft Office, Outlook, Word, Excel
  • Customer Service
  • Inside Sales
  • Consulting
  • Banking and Financial Services Experience
  • Loan Officer Experience, NMLS licensed
  • Telemarketing, Call Center, Remote Hybrid
  • Data Analysis
  • Relationship Management
  • Written and Verbal Communication

Timeline

Mortgage Loan Originator

Mortgage Calculator Company, LLC
02.2023 - Current

Executive Fresh Start Credit Consultant

Rocket Mortgage
08.2016 - 12.2022

Mortgage Loan Officer

Rocket Mortgage
02.2015 - 08.2016

Financial Services Associate

AmTrust Bank
04.2010 - 02.2015

Personal Banker

BNC National Bank
01.2007 - 03.2010

Business

Scottsdale Community College

Diploma

Chino Valley High School

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