Stacy Hannebaum
Issaquah,WA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Business Owner/Operator
Puppy Parlor
01.1994 - Current
- Streamlined appointment scheduling process, resulting in reduced wait times for clients.
- Enhanced customer satisfaction by providing high-quality services tailored to individual pet needs.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Cared for sick or injured animals by seeking out veterinary care and notifying owners.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Handled dogs of all sizes and temperaments calmly, ensuring minimal stress.
- Developed strong relationships with local veterinarians, fostering an open line of communication regarding pet health concerns related to grooming procedures.
- Managed client records accurately and confidentially, ensuring all essential information was readily available for future appointments.
- Delivered personalized consultations with clients prior to appointments to understand their specific requirements thoroughly.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Successfully managed a team of employees, providing guidance, coaching, and performance evaluations to ensure optimal productivity.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Evaluated business risks regularly to develop appropriate mitigation strategies aimed at minimizing potential negative impacts on the organization''s success/growth trajectory.
Education
Masers Academy of Fine Grooming
Kenmore, WAHigh School Diploma -
Issaquah High School
Issaquah, WA06.1988
Skills
Critical Thinking
Teeth Brushing Techniques
Problem-Solving
Creative styling abilities
Proper Bathing Techniques
Physical Condition Monitoring
Dependable and Responsible
Animal Examinations
Coat Conditioning Treatments
Record Keeping Abilities
Paw Pad Care
De-matting Techniques
Treatment Administration
Relationship Building
Animal Grooming
Timeline
Business Owner/Operator
Puppy Parlor
01.1994 - Current
Masers Academy of Fine Grooming
High School Diploma -
Issaquah High School
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