Donald Smith
1802 Court North Drive
Summary
President's/par club with Xerox: 1975,76,80,83,84,85,87,88.
Overview
45
45
years of professional experience
Work History
Business Owner/Operator
Blue Ribbon Maintenance & Textile Supply
02.2005 - 04.2021
- Managed daily operations, ensuring efficient workflow and timely service delivery.
- Oversaw inventory management, optimizing supply chain processes to reduce costs.
Customer Service Representative
Xerox Corporation
11.1975 - 02.2003
- Assisted customers with inquiries, providing accurate information and resolving issues promptly.
- Adapted to various customer service technologies, ensuring efficient support delivery.
- Collaborated with team members to streamline processes and improve response times.
- Maintained detailed records of customer interactions to enhance service quality.
Education
High School Diploma -
James Monroe H.S.
Bronx, NYSkills
- Small business operations
- Personnel management
- Customer service
- Critical thinking
- Active listening
Affiliations
Lutheran Early response team, congregation Saint James Lutheran Church, caregiver at SJLC, Member Marine Corps League, member Sons of Italy
Timeline
Business Owner/Operator
Blue Ribbon Maintenance & Textile Supply
02.2005 - 04.2021
Customer Service Representative
Xerox Corporation
11.1975 - 02.2003
High School Diploma -
James Monroe H.S.