Stacy Hart
Port Orchard
Summary
Adaptable and reliable individual skilled in data accuracy and operational support. Expertise in managing electronic records and maintaining inventory, ready to enhance team performance and contribute to organizational goals.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Server/Helper
South Kitsap School District
Port Orchard
09.2016 - Current
- Provided excellent customer service to students and staff during meal service.
- Planned and served nutritious meals according to district guidelines.
- Maintained cleanliness and organization in kitchen.
- Taught new staff on proper serving techniques and kitchen procedures.
- Assisted in inventory management and stock rotation for food supplies.
- Applied safety protocols for food handling and kitchen operations.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Completed required ongoing training per USDA guidelines
Patient Service Representative
The Doctors Clinic
Silverdale
10.2009 - 05.2016
- Managed patient scheduling and appointment coordination for four Cardiologists.
- Communicated effectively with patients regarding insurance verification and payment processes.
- Developed and maintained patient records using electronic health record systems for accuracy and efficiency.
- Verified insurance eligibility and coverage for patients.
- Installed exceptional customer service to patients, answering questions and addressing concerns.
- Improved patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Completed patient registration process, confirming data accuracy and completeness.
Medical Records Clerk
The Doctors Clinic
Bremerton
01.2004 - 10.2009
- Implemented electronic health record systems, enhancing data completeness and accessibility for healthcare providers.
- Facilitated transition to electronic health record system, ensuring seamless migration of patient data while upholding confidentiality standards.
- Supported clinical decision-making by promptly delivering requested medical records to healthcare providers.
- Applied confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Participated in preparation of medical records to release to other medical facilities requesting patient history and information.
- Attained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Identified and rectified discrepancies in patient records, ensuring accuracy and reliability of medical documentation.
- Identified discrepancies between physical documentation and electronic health records.
- Updated patient records with new information to keep data current and accurate.
- Converted paper records to digital format, ensuring clarity and legibility.
- Assisted in training Medical Records Clerks, sharing best practices for managing files efficiently while maintaining confidentiality.
- Eliminated outdated records to maintain accurate and current medical documentation.
- Advised new staff on procedures for handling and maintaining medical records efficiently.
- Purged inactive files and destroyed obsolete medical charts following procedures.
Education
Computerized Office Administrative Business
ETON Technical Institute
Port Orchard, WA08-1996
High School Diploma -
South Kitsap High School
Port Orchard, WA06-1995
Skills
- Point of sale (POS) system operations
- Exceptional customer service
- Office administration
- Attention to detail
- Adaptability
- Data accuracy
- Confidentiality compliance
- Electronic health records
Certification
- Food Handlers Permit
Custom Section 1
- Amy Sherwood sherwoodhome@hotmail.com (360) 271-8812
- Angela Schauer schauera9@msn.com (360) 271-5665
- Alexandra Morgan alliepozgay@gmail.com (360) 477- 7203
Timeline
Server/Helper
South Kitsap School District
09.2016 - Current
Patient Service Representative
The Doctors Clinic
10.2009 - 05.2016
Medical Records Clerk
The Doctors Clinic
01.2004 - 10.2009
Computerized Office Administrative Business
ETON Technical Institute
High School Diploma -
South Kitsap High School