Stacy Hayes
Elizabethtown,KY
Summary
Objectives To be able to help in whatever is needed, to able to succeed in the field that I have studied.
Overview
18
18
years of professional experience
Work History
Switchboard Operator/Catering to You Associate, Patient Access Coordinator
Hardin Memorial Health
07.2017 - Current
- I currently work in the Food Nutrition area, I am a catering assistant for taking, building, and delivering the patients meals.
- Switchboard Operator
- I work in Emergency Room doing registrations, taking copays and the other duties that come with the position
All Job Duties
Sam's Club
07.2010 - 07.2017
- Member Service Cashier
- Member Service Desk
- Member Service Supervisor
- Membership Champion
- Member Greeter
Customer Service Desk
Wal-Mart
09.2016 - 02.2017
- This position I held I had transferred to there, it was a Customer Service associate, after about 5 months the position for membership champion came open once again and was a promotion of sorts so I transferred back over to Sam's Club.
SHIFT SUPERVISOR AND THE ASSISTANT MANAGER
KFC
05.2007 - 11.2009
- THEN IN MAY 2007 I GOT PROMOTED TO MY OWN STORE.
Education
High School Diploma - General Business, Medical Receptionist
Elizabethtown Community and Technical College
Skills
- Cashier
- Customer
- Service
- Promotion
- Supervisor
- Telephone operations
- Answering questions
- Strong telephone etiquette
- Filing management
- Work prioritization
- Task delegation
- Typing speed
- Excellent verbal communication skills
- Assertiveness
- Call routing
- Strong memory
- Multi-line phone systems
- Clerical support
- Message taking
- Managing phone systems
- Switchboard operations
- Call transfers
- Calm demeanor
- Confidentiality
- Researching customer issues
- Switchboard knowledge
- Computer skills
- Flexible schedule
- Telephone reception
Timeline
Switchboard Operator/Catering to You Associate, Patient Access Coordinator
Hardin Memorial Health
07.2017 - Current
Customer Service Desk
Wal-Mart
09.2016 - 02.2017
All Job Duties
Sam's Club
07.2010 - 07.2017
SHIFT SUPERVISOR AND THE ASSISTANT MANAGER
KFC
05.2007 - 11.2009
High School Diploma - General Business, Medical Receptionist
Elizabethtown Community and Technical College
Awards
Most of the activities that I do involve completing my college career and making sure that my mother is taken care of.
Hobbies and Interests
Communication, When I was at Sam's Club in worked with a lot of different companies raising money for charity, doing things such as cookouts to setting up dinner at Pritchard Community Center.
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